Contact Philip Morris

The best of the 3 ways to get in touch with Philip Morris by GetHuman

Philip Morris Phone Number
800-343-0975 · Customer Service
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  • Fastest way to talk to a real Philip Morris rep
  • Pro tips & talking points
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Philip Morris Live Chat
Unfortunately, Philip Morris does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Philip Morris:

I have a huge idea that can change the*world and the way it views the tabacco*Industrie...
I need to talk to a person
I was calling to get coupons mailed to me
Cigarettes two packs all have holes in the paper useless
I believe I have a retirement plan from Phillip Morris when they owned *-up in ****. Ho...
I have coupons for Marlboro cigarettes and nobody is taking your coupons anymore. What...
I purchased a carton of cigarettes and they are all stale and expired
I purchased a carton of cigarettes and they are all stale and expired. I want them replaced
I am a proud tobacco user but recently purchased a carton of your Marlboro special sele...
Need info regarding retail
RJ Reynolds in Philip Morris back in the day they all put filler in your cigarettes and...
I've gone through this process * times now and haven't gotten a response this is my ver...
A store that sells Philip Morris products is carrying the number off of the coupons ins...
Trying to contact the Benefit center. I'm receiving benefits from my decease husband. D...
I have not received my coupon for my cigarettes that I used up on my reward points that...
More customer issues

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Philip Morris contact information - compared

Above are our top recommendations for how to contact Philip Morris, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Philip Morris by looking at which ones are the fastest and which ones other customers recommend the most for solving Philip Morris customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Philip Morris across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
2 mins6
Online Help
Customer Service
< 2 hrs72
Corporate Offices
2 mins70

Does GetHuman work with Philip Morris?

GetHuman does not work directly with Philip Morris's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Philip Morris at a Glance

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