Contact Philip Morris

The best of the 3 ways to get in touch with Philip Morris by GetHuman

Philip Morris Phone Number
800-343-0975 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Philip Morris rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Philip Morris Live Chat
Unfortunately, Philip Morris does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Philip Morris:

I bought a pack of marlboro black menthol ***s and the incorrect cigarrettes are in the...
Truthfully, I am and have always been pleased with Marlboro cigarettes. In fact, I had...
First of all I sent a earlier message and mo response so being I cant um complain abou...
If they are not are losing a fortune, and have many dissatisfied customers!!
Good day**In Saudi Arabia, Marlboro is sold in a strange brown pack and they taste NOTH...
I have been purchasing long beach tobacco for years and recently I have noticed that th...
Have bought choice blue tobacco for a while now. Have just been told it has been taken...
I when to Richard Food Store on **** N. Rochbleau New Orleans.La ***** they have Kool L...
I bought an iqos * less than * months ago from an iqos store from Prague and the blade...
Why did you discontinue Virginia Super Slims? I smoked menthol, but you stopped them all!!
I would like to reach someone who can tell me where to send a physical letter about pro...
I bought a carton of L&M menthol ***'s, and when I opened the carton I found a pack of...
Hello there, yesterday I went to purchase my usual Dark blue ROTHMANS! That I have smok...
So I wanted to know if Marlboro Could Sponsor My Growing Youtube Channel because I am a...
Why did Philip Morris stop making the purple purse pack??? There are lots of people co...
More customer issues

Help me with my issue

Philip Morris contact information - compared

Above are our top recommendations for how to contact Philip Morris, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Philip Morris by looking at which ones are the fastest and which ones other customers recommend the most for solving Philip Morris customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Philip Morris across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
2 mins9
Online Help
Customer Service
< 2 hrs67
Corporate Offices
2 mins65

Does GetHuman work with Philip Morris?

GetHuman does not work directly with Philip Morris's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!