The best of the 2 ways to get in touch with Optus by GetHuman
Optus Live Chat
Unfortunately, Optus does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Optus:
Excessive bill charged to my account exceeding my plan agreement for the last * months
Nbn is still not working properly since yesterday its been drppoing in and out for a co...
I can’t make calls or text on my phone but others can call and text me. When I do try t...
i cannot get my PUK code for my sim card
Hi this is marjorie Can you please terminate my account today with number **** ****** thanks
Hi I am Milsy Delio my phone number is ********** and the SIM card is locked to unlock...
Hi I am Milsy Delio my phone number is ********** but it is locked to unlock it I need...
Hi im Milsy Delio my phone number is ********** and it is locked to unlock it I need a...
I have broken down on the side of the road in the middle of no where please I have no c...
Hi guys my name is *Harry kolaitis and my date of birth is ******** and I live at ** ca...
I'm trying to contact via phone Optus customer service. But I keep getting "unfortunate...
I got * new phones yesterday and I am still waiting for my number to Connect
Do I ring Optus to give my new payment card number?
When I pay my bill is there some place to show new card. My old card is cancelled. Thank you.
I am chasing an order for a new mobile phoneMore customer issuesHelp me with my issue
Optus contact information - compared
Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optus across the following mediums: Phone, Web.
< 2 hrs
Does GetHuman work with Optus?
GetHuman does not work directly with Optus's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!