Contact Optus

The best of the 2 ways to get in touch with Optus by GetHuman

Optus Phone Number
1300300937 · Customer Service
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Optus Live Chat
Unfortunately, Optus does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Optus:

I want to change my number with Optus as I'm getting threatening phone calls my number...
After the end of my phone contract(**********) then I got an **$ plan. How can I change...
Locked sim somehow need it back ASAP
home phone is not working yet internet is working. please activate home phone.
I need to complete my online order, I can’t call Optus by voice as I’m deaf. **Trackin...
Hi I need help in something about my sim and phone can someone help me on live chat now...
Im waiting for cable connection to a new property at Lidcombe. The modem delivery refer...
My phone has been top up twice just at one day. Is there any way Can you cancel one top...
I can’t login to my account because apparently the password expired and I tried to rese...
I am trying to find a puk* code for my brothers Optus phone with phone number **********
Hi there,**I am using your service since Apr ****, my phone number is **** *** *****I d...
Process my ahpra number as nurse to assist account Charge of $** recharge a month
I ordered sim card from optus on *rd of feb and after couple of hours my phone network...
trying to contact a real person to tell them my son has died and I need to discuss how...
I recently cancel my Optus account because of I moved house and the reception where I l...
More customer issues

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Optus contact information - compared

Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optus across the following mediums: Phone, Web.

Phone number / contactWaitVotes
1300300937
Customer Service
21 mins714
Online Help
Customer Service
< 2 hrs760

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Contacting Optus at a Glance

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