Contact Optus

The best of the 2 ways to get in touch with Optus by GetHuman

Optus Phone Number
1300300937 · Customer Service
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Optus Live Chat
Unfortunately, Optus does not offer live chat as a channel for customer service at this time.
More general info: Optus Customer Service

Recent reasons customers contacted Optus:

"Because you never have a human being to talk to! - when tryin..." · 16d ago
"I need to extend my pay for another day" · 17d ago
"I got my first bill that was **** so I put complaint in and r..." · 17d ago
"the disconnection date was later than requested and there is..." · 21d ago
"My phone was stolen last night in Melbourne I have reported t..." · a mon ago
See all customer issuesI need to contact Optus about an issue

Optus contact information - compared

Above are our top recommendations for how to contact Optus, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Optus by looking at which ones are the fastest and which ones other customers recommend the most for solving Optus customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Optus across the following mediums: Phone, Web.
Phone number / contact
Customer Service
21 mins
Online Help
Customer Service
< 2 hrs
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