Contact Oncor

The best of the 2 ways to get in touch with Oncor by GetHuman

Oncor Phone Number
888-313-6862 · Customer Service
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Oncor Live Chat
Unfortunately, Oncor does not offer live chat as a channel for customer service at this time.
More general info: Oncor Customer Service

Recent reasons customers contacted Oncor:

"Still do not have a resolution - when trying to Call about my..." · 22d ago
"Go - when trying to Go - burden was Go" · 23d ago
"They have not turn my electric on yet seance ** this morning..." · a mon ago
"Putting in a new breaker box, but will need to bury the elect..." · a mon ago
"I want to know why my outage was reported fixed but it wasn’t..." · 2 mons ago
See all customer issuesI need to contact Oncor about an issue

Oncor contact information - compared

Above are our top recommendations for how to contact Oncor, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Oncor by looking at which ones are the fastest and which ones other customers recommend the most for solving Oncor customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Oncor across the following mediums: Phone, Web.
Phone number / contact
Customer Service
7 mins
Online Help
Customer Service
< 2 hrs
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