Contact Oncor

The best of the 2 ways to get in touch with Oncor by GetHuman

Oncor Phone Number
888-313-6862 · Customer Service
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Oncor Live Chat
Unfortunately, Oncor does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Oncor:

DURING A STORM THE MORNING OF **-*-** MY POWER POLE WAS KNOCK... · 8d ago
At **** Elizabeth, Carrollton, *****, there is a big cable st... · 10d ago
A simple question I want to know what time the electric will... · 11d ago
Electricity out. It's the neutral. Need to speak to a person... · 13d ago
My electricity was turned off on Saturday with us supposed to... · 13d ago
More customer issuesHelp me with my issue

Oncor contact information - compared

Above are our top recommendations for how to contact Oncor, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Oncor by looking at which ones are the fastest and which ones other customers recommend the most for solving Oncor customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Oncor across the following mediums: Phone, Web.
Phone number / contact
Wait
Votes
888-313-6862
Customer Service
7 mins
442
Online Help
Customer Service
< 2 hrs
218

Contacting Oncor at a Glance

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