Contact Oncor

The best of the 2 ways to get in touch with Oncor by GetHuman

Oncor Phone Number
888-313-6862 · Customer Service
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Oncor Live Chat
Unfortunately, Oncor does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Oncor:

We have had no power since midnight on ********. · 15d ago
Electric was never turned on! · 17d ago
Partial power in home. No air conditioning. Electrician state... · 19d ago
Half of my house doesn't have electricity. · 19d ago
I need to restore power after having lines cut due to a fire... · 20d ago
More customer issuesHelp me with my issue

Oncor contact information - compared

Above are our top recommendations for how to contact Oncor, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Oncor by looking at which ones are the fastest and which ones other customers recommend the most for solving Oncor customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Oncor across the following mediums: Phone, Web.
Phone number / contact
Wait
Votes
888-313-6862
Customer Service
7 mins
437
Online Help
Customer Service
< 2 hrs
213
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