Contact Oncor

The best of the 2 ways to get in touch with Oncor by GetHuman

Oncor Phone Number
888-313-6862 · Customer Service
GetHuman features available:
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  • Current hold time
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  • Fastest way to talk to a real Oncor rep
  • Pro tips & talking points
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Oncor Live Chat
Unfortunately, Oncor does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Oncor:

What light service do I have if you don’t mind me asking my address is *** S Ann Blvd...
I heard a loud boom or pop before the power went out.
I called and reported a down line ** mins ago. I submitted pictures of the line throug...
Reporting power outage and we’re the only one without electricity! I’m very upset sayin...
Without lights for a day and a half. Its only raining here, and again without power. I...
I want to know when power will be restored to **** West Pecan Street, Suite *** Truist...
I found this smash plastic thing with two wires coming out the end in my yard and was w...
There is a man here at my house saying our meter is bad and needs to be changed out. He...
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Oncor contact information - compared

Above are our top recommendations for how to contact Oncor, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Oncor by looking at which ones are the fastest and which ones other customers recommend the most for solving Oncor customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Oncor across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
7 mins379
Online Help
Customer Service
< 2 hrs155

Does GetHuman work with Oncor?

GetHuman does not work with Oncor's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Oncor at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Oncor's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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