A:Minecraft does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Minecraft starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Minecraft offer 24 hour customer service?
A:Not by phone.Below is a list of customer service channels and hours.
How to contact Minecraft Customer Service
There are other ways to contact Minecraft customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Minecraft customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Minecraft?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Minecraft, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
To access your old Minecraft account, visit the Minecraft website, find the "Support" section, navigate to "Account Sign-In," and choose the appropriate option for your situation, such as
If you are having problems with Minecraft or if you cannot login to your account, there's a chance it's the Minecraft servers and not your machine. Here's how to check.
Click the link above to get answers to just about any Minecraft customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
You came here to see Minecraft's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Minecraft agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Minecraft anyways and help you with your issue. Over the last 18 months, 774 customers like you have come in search of a phone number for Minecraft and helped us confirm they don't have one. Common reasons that people try to call Minecraft customer support department include Account Access, Dispute a Charge, Account Not Updating, Banned Account, In Game Problem and other customer service issues. Rather than trying to call Minecraft first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Minecraft doesn't have any phone numbers. It's not always clear what is the best way to talk to Minecraft representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Minecraft Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Minecraft, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Minecraft customers like yourself.
GetHuman does not provide call center services or customer support operations for Minecraft. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Minecraft. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.