Contact Mercari

The best of the 5 ways to get in touch with Mercari by GetHuman

Mercari Phone Number
888-325-2168 · Customer Service
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Mercari Live Chat
Unfortunately, Mercari does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Mercari:

MY ACCOUNT IS BEING ACCESSED BY PERSONS OTHER THAN MYSELF....MY ORDERS ARE EITHER CANCE...
Seller selling Fake*reproduction video games
I did not know that I had to pay shipping if it was free for the customer I am broke an...
I end up just shipping that package out without printing original shipping label but I...
Can you please help me in unsubscribing with Mercari? I am having problems being allowe...
I purchased an item on Friday am and have since received no correspondence to in regard...
I sold * items to same seller. I boxed all up together and paid for the shipping mysel...
I was told that I've been given a refund only to buy something again on your site for t...
I received a notice regarding a Louis Vuitton purse that I posted! I failed to put the...
I purchased a bag from Mercari. You sent me an email addressed to fbrtltt**, but that i...
I want to verify my phone number so I can get paid, but my number I put in says it’s al...
I sold a mavado watch an never received nothing
I had an old account which I used my phone number to activate it. I then deleted it and...
I sold * items to one person and packed them all in one box. I took to FedEx and paid...
I just have a quick question regarding about shipping in the correct boxes or polymaile...
More customer issuesHelp me with my issue

Mercari contact information - compared

Above are our top recommendations for how to contact Mercari, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercari across the following mediums: Phone, Web, Email, Twitter, Facebook.
Phone number / contact
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9 mins
275
< 13 hrs
91
< 9 hrs
428
14 mins
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7 mins
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Contacting Mercari at a Glance

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