Contact Mercari

The best of the 5 ways to get in touch with Mercari by GetHuman

Mercari Phone Number
888-325-2168 · Customer Service
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Mercari Live Chat
Unfortunately, Mercari does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Mercari:

I am closing an account and opening a new account with the same non-smartphone number...
My account has been suspended "INDEFINITELY " after I tried cashing out $****..... They...
You're app took down one of my products and banned my account for ** hours to review a...
A few days ago I chose the Paypal payment plan option and made a payment when refrigera...
There is no way for me to change a poor rating I left. The seller is very upset with me...
As far as I know I have three packages that went out the same day and all of the labels...
Hi my buyer is claiming she didn’t receive package this is for item m************USPS...
I believe the phone number I have listed on Mercari is no longer valid and I have a dif...
im SUNSHINE SHOPPER on your site. i just bought a halo hair extension off your seller...
I can't log into my Mercari account
Mercari just emailed me saying they a closed my account because I had more than one acc...
I received a bunch of junk from Gely Yang which I never ordered. This company is a sca...
I had the seller reject the payment because I put a bid on a $**** computer for...
I shipped my item like ibhave ***% I can't control mail this is not a good rating
I put a bid in on an item and they are trying to accept it but it’s giving them an error.
More customer issues

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Mercari contact information - compared

Above are our top recommendations for how to contact Mercari, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercari across the following mediums: Phone, Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
888-325-2168
Customer Service
11 mins213
https://www.mercari.com/help_center/
Customer Service
< 15 hrs163
contact@mercari.com
Customer Service
< 11 hrs366
@mercari_app
Customer Service
16 mins476
facebook.com/MercariApp/
Customer Service
9 mins477

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