Contact Mercari

The best of the 5 ways to get in touch with Mercari by GetHuman

Mercari Phone Number
888-325-2168 · Customer Service
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Mercari Live Chat
Unfortunately, Mercari does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Mercari:

Unable to pay for items within my account
I have received my order, but when I try to rate the seller it says “order cancelled...
I made a purchase for ** items and Iam trying to purchase * more items.I called my bank...
Fedex smart ship is not updating tracking and IM LOSING MONEY BECAUSE YALL CANCEL ORDER...
Hi I can't scan my id paper because it's paper and I have a card I could send it within...
You ask for phone number verication and when i do that you say it has already been veri...
When I placed order for Stila all day smudge stick damsel eye liner. I assumed it would...
I purchased a Pandora blue daisy charm , paid with PayPal on May *th. I have gotten * m...
I can’t log in to my account. *When prompted to put in code sent to the appropriate ema...
I purchased a teal maci dress on *******. She said she was sick and I still haven't got...
Need to schedule local pickup. App not allowing. I had scheduled it Friday for this mor...
I have printed the UPS ground shipping label and it is only for *lbs. The package weigh...
Instant pay needs activated. I've sent every thing they asked for in the email. I have...
I can't login to my Mercari account. I can reset my password, but new password still wo...
I entered my phone number to verify so I can purchase an item but it keeps giving an er...
More customer issues

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Mercari contact information - compared

Above are our top recommendations for how to contact Mercari, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Mercari by looking at which ones are the fastest and which ones other customers recommend the most for solving Mercari customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Mercari across the following mediums: Phone, Web, Email, Twitter, Facebook.

Phone number / contactWaitVotes
888-325-2168
Customer Service
14 mins274
https://www.mercari.com/help_center/
Customer Service
< 7 hrs90
contact@mercari.com
Customer Service
< 14 hrs427
@mercari_app
Customer Service
8 mins403
facebook.com/MercariApp/
Customer Service
12 mins404

Does GetHuman work with Mercari?

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