McDonald's Customer Service

Contact McDonald's & solve common issues

Use McDonald's's Phone Number

McDonald's's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about McDonald's. Below you will also find the phone and non-phone-based contact information we've gathered.

McDonald's: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for McDonald's.
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Click below to show 3 more questions, answers, and complete guides to common McDonald's customer support problems.

Contacting McDonald's customer support

Below you can compare and contrast the 2 ways to contact McDonald's by looking at which ones are the fastest and which ones other customers recommend the most for solving McDonald's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact McDonald's across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-244-6227
Customer Service
3 mins248
Online Help at mcdonalds.com
Customer Service
< 3 hrs329

Recent reasons customers contacted McDonald's:

Tonight was horrible customer service by an employee you hire as a manager Crystal & I...
Have a problem with my receipt.
I need my paystubs from McDonald’s emailed to me immediately
Last night I went to Mcdonald’s in Lake Placid Ny and had a really bad experience. Thei...
The store in tuskegee alabama did not honor veterans for veterans day! It shows in goog...
I need my w* sent to my new address.
My two Quarter pounders was not done!!
i was charged for an order that was not picked up.
I'm missing my order and I want a refund my money back
I was supposed to get a refund but it never came thru and its been well over ** days
Went to McDonald's today at ***pm .I ordered my food but forgot to order a soda I was o...
Need refund for mobile order
Money stolen from employees

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Does GetHuman work with McDonald's?

GetHuman does not work with McDonald's's customer support operations, directly or in any other way. GetHuman has no partnership or relation to McDonald's at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check McDonald's's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting McDonald's at a Glance

McDonald's has no chat option
McDonald's has no customer email
McDonald's has 1 help forum
McDonald's has no twitter handle
McDonald's has no facebook page
Contact information overview

Answered on this page:

What are McDonald's opening hours?
What are the options for allergen-free food at McDonald's?
Solutions to common issues

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