Contact Juul

The best of the 2 ways to get in touch with Juul by GetHuman

Juul Phone Number
855-509-5885 · Customer Service
GetHuman features available:
  • Current hold time
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  • Fastest way to talk to a real Juul rep
  • Pro tips & talking points
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Juul Live Chat
Unfortunately, Juul does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Juul:

Received an email saying I was authorized for a discount on a device but keep looping o...
I need to change shipping address for a recent order of Juul pods.
I bought my juul yesterday and it stopped working the light won’t come on and it will n...
I want shipping changed from standard shipping to next day air bc I need the order by F...
I want my shipping changed from standard to next day air bc I need the order by Friday...
I keep getting charged but never recieved my orders,No one answers the phone
All my pods leak and I wrote to Juul letting them know I'd wasted a bunch of money. The...
So I just have accidentally ordered a charging port with my juul, as well as four pods...
Order* R********* NEVER RECEIVED ! Replace or I'll need to dispute the charge - **My sh...
I opened several boxes of Juul pods and there were only * pods instead of * in the pack...
I bought a * pack of Juul *% Virginia tobacco pods as I always do. This time one of the...
I don’t think that juuls were the cause of deaths this past fall. Has it ever been put...
Are you guys f’ing kidding? I had almost quit smoking with the classic tobacco *% pods...
I peruchased a pack of Juul pods and they all leaked.
I have now purchased * packs of Juul pods each classic tobacco flavor and each containi...
More customer issues

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Juul contact information - compared

Above are our top recommendations for how to contact Juul, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Juul by looking at which ones are the fastest and which ones other customers recommend the most for solving Juul customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Juul across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
15 mins243
Online Help
Customer Service
< 11 hrs182

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Contacting Juul at a Glance

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