Contact Juul

The best of the 2 ways to get in touch with Juul by GetHuman

Juul Phone Number
855-509-5885 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Juul rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Juul Live Chat
Unfortunately, Juul does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Juul:

Bought two device kits that will not work with pods. They charge and light up fine but...
My auto-ship order number: A**********Shipping label generated. Awaiting pickup*Problem...
My product says it was delivered but I didn’t receive it. I didn’t get a knock on my do...
Sometimes when I buy the Virginia tobacco *% the liquid comes out really dark yellow an...
Having problem charging my juul. Have let it charge overnight but it won't light up. I...
A "***" store in DENVER COLORADO is selling Juul Devices that do not work at all..i. Bo...
I returned a Jull device in a package sent by Jull to exchange under warranty. However...
Please call I am locked out of my account. I know I have the right PW...
My auto ship order of ********** was never delivered. It was ***.$ order. Please rectify.
I bought a starter kit and want my full refund.
I just went and bought a pack of *% mango juul pods and the first one leaked right out...
Want to add to my next auto ship....from two packages to three packages
Where is my order? I ordered it on December * ****
product shipped on NOV **.. still have not received.
More customer issues

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Juul contact information - compared

Above are our top recommendations for how to contact Juul, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Juul by looking at which ones are the fastest and which ones other customers recommend the most for solving Juul customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Juul across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
14 mins241
Online Help
Customer Service
< 10 hrs180

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