Contact JPay

The one way to reach JPay by GetHuman.

JPay Phone Number
800-574-5729 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real JPay rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

JPay Live Chat
Unfortunately, JPay does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted JPay:

I am in japan and have straight talk phone service. My phone service does not work but...
My son is currently incarcerated in DOC at Gadsden Re-entry Center and is having proble...
Tried using my cash app with jaypay and it’s being declined.
I scheduled a visit on **** and was successful. Scheduled another visit and was success...
your number is not working it comes up a recorded message not associated with j-pay i t...
I bought stamps and I was told I would get free stamps and still haven’t received them
i tried calling j-pay at *-***-***- **** getting a different message does not sound lik...
I accidentally erase a person inmate number off of my JPay how do I fix that
I can not access my securus account because I do not have access to that email. My phon...
got married and need to change my name with jpay and my email address
how do I change my name on pay?
I need to change my last name on my account.they said I would have to send in a id mine...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact JPay, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to JPay, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing JPay Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Air Canada page. Or look at our Contact GEICO page. We can't really provide this kind of help if you're looking to contact JPay because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with JPay?

GetHuman does not work with JPay's customer support operations, directly or in any other way. GetHuman has no partnership or relation to JPay at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check JPay's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting JPay at a Glance

Contacting Other Companies

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!