Contact JCP.com

The one way to reach JCP.com by GetHuman.

JCP.com Phone Number
800-322-1189 · Customer Service
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JCP.com Live Chat
Unfortunately, JCP.com does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted JCP.com:

I recently received my order - ****-****-****-** - and need to return * pair of jeans...
Speak to a representative
I just want to order this purse * SMFAM***In red
Good Morning, I was in the JCP Store & bought a suit & other items. When I went to chec...
I would like to know if I can get a order history of what I have ordered from ****. *T...
Received call last week from JCP "Will Call" dept. to pick up something that I supposed...
I ordered * pajama pants and three paJama shirts from JCP. The pants were shipped from...
I got an email receipt today but I have not been shopping with jcp and it does not belo...
My credit card was stolen and would like to replace it
I need to return a Timex watch that was ordered online that is unisex and is too big...
My husband wants Penney’s to quit sending him emails. He gets them daily and wants no m...
The ice machine in refrigerator went out, model numberRF**ONCTASR. Serial *JKQB*bAK...
Need to talk with a person. About my ice machine it's not working. Also if you let kno...
My ice machine quiet I need to know if my warranty is still available. Carlene edwards...
I am trying to place my *st order.I need to have the items shipped to one of your store...
More customer issues

Help me with my issue

As far as we know, there is only one way to contact JCP.com, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to JCP.com, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Comparing JCP.com Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Verizon FiOS page. Or look at our Contact Capital One page. We can't really provide this kind of help if you're looking to contact JCP.com because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

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