The one way to reach JCP.com by GetHuman.
JCP.com Live Chat
Unfortunately, JCP.com does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted JCP.com:
Im looking for sets of ivory bath towel in Gainesville fl store? · 6d ago
I did not get confirmation email about my order, now I can't... · 6d ago
Hi this is Cindy Ashe. I ordered a mattress from J.C. Penney... · 6d ago
You have four Hamilton Beach convection ovens with two racks... · 6d ago
My order ****-****-****-**** is wrong. There's something wron... · 6d agoMore customer issuesHelp me with my issue
As far as we know, there is only one way to contact JCP.com, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to JCP.com, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.
Comparing JCP.com Contact Information
GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Wells Fargo page. Or look at our Contact AT&T page. We can't really provide this kind of help if you're looking to contact JCP.com because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.