Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Customer Service
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Pro tips & talking points
JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
More general info: JC Penney Customer Service

Recent reasons customers contacted JC Penney:

"I like to send a Order from my Account to the USA I am on Vac..." · 4d ago
"My name is Theresa Lester. I am on vacation and do not have m..." · 5d ago
"I am trying to get delivery receipt for my order" · 7d ago
"I want to pay my balance but do not have card number" · 8d ago
"stain on linoleum from area rugs" · 11d ago

JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.
Phone number / contact
Wait
Votes
800-322-1189
Customer Service
7 mins
1530
Online Help
Customer Service
< 38 hrs
419
facebook.com/jcp?v=app_4949752878
Customer Service
38 mins
1153
@jcpenney
Customer Service
2 mins
2664
Live Chat
Customer Service
2 mins
1943
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