Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Customer Service
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

I would like to place an order, but cannot accept delivery un... · 4d ago
I want to cancel my jcp credit card. I don’t want that credit card. · 6d ago
I continue getting ad promotions on my new phone number. I wo... · 6d ago
I want to pa if **.** to this account based on the payment pl... · 6d ago
Hi my name is mina I ordered online nike slides for my son la... · 6d ago
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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.
Phone number / contact
Wait
Votes
800-322-1189
Customer Service
7 mins
144
Online Help
Customer Service
< 38 hrs
326
facebook.com/jcp?v=app_4949752878
Customer Service
38 mins
213
@jcpenney
Customer Service
2 mins
210
Live Chat
Customer Service
2 mins
298
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