Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Customer Service
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

How can I enter your online shopping site from outside US with mailing address to USA w...
I live outside the US but have a US delivery address to my home in CA. When I try to o...
I received an order and I didn't get a receipt in with it an I have to return an item...
I didn't get a receipt with my penny's order and I have to return an item
Is the JcPenbey in **** W **th St Hialeah Florida closing down.
I went inside my local Jcpenney thought i had my receipt just wanted to return some clo...
recibi un recibo por email de una compra q yo no realize. deseo saber si alguien esta r...
I want to apply for a job as a cashier at JC penny’s , I am ** years old
I need to change my email address but the account says that that email already exists...
Need an account number to pay the bill
About my order which i placed on jan **th and till now didnt get
Placed an order earlier today for a king size*coverlet in ivory color. I want the dama...
just ordered a king size coverlet in ivory *******, but do not recall that I selected*t...
I just placed an order for ******** king size*coverlet in ivory, but I don't recall my...
Received wrong item. customer service not helping
More customer issuesHelp me with my issue

JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.
Phone number / contact
Wait
Votes
7 mins
144
< 38 hrs
328
38 mins
215
2 mins
212
2 mins
300

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Contacting JC Penney at a Glance

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