Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
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  • Fastest way to talk to a real JC Penney rep
  • Pro tips & talking points
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

Does J.C.Penny ship clothing to the Cayman Islands?
How can I delete cookies in browser on my jc penny’s . He was very helpful. account? I...
I bought my food processor on **-**-** and still have not received my $**.** rebate che...
I canceled order,because I need address change.
Refund for canceled order was not received yet.
I am cutting up my JC Penney’s credit card. I will never shop there again or at Sephora...
Dear Sirs:* I see that you have dropped Mike Lindall's My Pillow. I am very disappoin...
please pass on that I will no longer be shopping at penny's due to management of penny...
Just received online order, it is very much so incorrect. Looks nothing like picture an...
My order was supposed to be delivered to me by January **nd but still *is not here. It...
I placed an order on the third and it was supposed to be shipped by tomorrow but I just...
I want to know why your corporation has advertised its discrimination against MY PILLOW...
Hello, I have a question My Mom has a credit card with yall and SHE HAS NEVER BEEN LATE...
trying to figure out if my ring I bought on Jan **th is done and ready for pickup.
Mike Lindell has been cut from your organization as a vendor. Therefore I will no longe...
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
Customer Service
7 mins144
Online Help
Customer Service
< 38 hrs387
facebook.com/jcp?v=app_4949752878
Customer Service
38 mins274
@jcpenney
Customer Service
2 mins137
Live Chat
Customer Service
2 mins225

Does GetHuman work with JC Penney?

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