Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · Customer Service
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

Hi my name is Sharon Tanner could please send me my order number. · 13h ago
I want to order men's shirts Web ID: ******* and*or Web ID... · 17h ago
We were very upset!!! We are getting married on **********. W... · 20h ago
I placed a few days ago and didn't receive a confirmation em... · a day ago
looking to hear about service option · a day ago
More customer issuesHelp me with my issue

JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.
Phone number / contact
Wait
Votes
800-322-1189
Customer Service
7 mins
144
Online Help
Customer Service
< 38 hrs
330
facebook.com/jcp?v=app_4949752878
Customer Service
38 mins
217
@jcpenney
Customer Service
2 mins
214
Live Chat
Customer Service
2 mins
302

Contacting JC Penney at a Glance

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