Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat, Email.
| Phone number / contact | Wait | Votes |
|---|---|---|
800-322-1189 Customer Service | 7 mins | 144 |
Online Help at jcpenney.com Customer Service | < 38 hrs | 291 |
facebook.com/jcp Customer Service | 38 mins | 178 |
@askJCP Customer Service | 2 mins | 175 |
Live Chat at jcpenney.com Customer Service | 2 mins | 263 |
support@jcp.com Customer Service | < 13 hrs | 462 |
GetHuman does not work with JC Penney's customer support operations, directly or in any other way. GetHuman has no partnership or relation to JC Penney at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check JC Penney's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!
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