Contact CarFax

The best of the 3 ways to get in touch with CarFax by GetHuman

CarFax Customer Service Help Online
Your best option for resolving your CarFax customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right CarFax help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
CarFax Phone Number
CarFax doesn't have a phone number, which is a shame.
CarFax Live Chat
CarFax customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted CarFax:

I accidently order * CARFAX reports ($**.**) when I only wanted * (@**.**).**Can you re...
The carfax which I paid for went to an email address which no longer exists.*The correc...
Can not contact carfax for a refund as the carfax support page has a virus
I purchased a Carfax for **** it was for three Carfax issues. I have only used one I am...
My car fax report is stating that air bags were deployed in April when someone hit my c...
THE WROUNG MILEAGE GOT PUT IN ON A VEHICLE
There is a known excessive oil consumption defect on my **** Toyota RAV* SUV not mentio...
Someone entered the wrong VIN and now it's showing up for my **** Subaru Forester car...
My CarFax has wrong information. I am current owner and wish to get full carfax
paid *,** dollar visa no report would like report our money back cancel order
on July *th I bought * Carfax reports with confirmation number C****A*F*A***ABF*CC...
Paid for report keep getting run around. Enter my email password it says ooops somethin...
issues with your email "report"
vin munber wdbkk**f**f*******im buy this car the seller said his carfax report was in h...
Carfax report shows airbag deployment on *.**.****. This did not happen, the airbags di...
More customer issues

Help me with my issue

CarFax contact information - compared

Above are our top recommendations for how to contact CarFax, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact CarFax by looking at which ones are the fastest and which ones other customers recommend the most for solving CarFax customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact CarFax across the following mediums: Web, Chat, Email.

Phone number / contactWaitVotes
Online Help
Customer Service
< 12 hrs336
http://support.carfax.com/c_chat
Customer Service
21 mins326
carfaxwebsupport@carfax.com
Customer Service
< 24 hrs159

Does GetHuman work with CarFax?

GetHuman does not work directly with CarFax's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!