Contact CarFax

The best of the 3 ways to get in touch with CarFax by GetHuman

CarFax Customer Service Help Online
Your best option for resolving your CarFax customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right CarFax help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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CarFax Phone Number
CarFax doesn't have a phone number, which is a shame.
CarFax Live Chat
CarFax customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted CarFax:

Carfax report shows airbag deployment on *.**.****. This did not happen, the airbags di...
Remove the erroneous report of airbag deployment
Paid for car fax got nothing twice*Arnold Isaacs **** ***-**************
Hello My name is Brittney Lowe, I am a Employee with US Auto sales. We use you site to...
I PURCHASED A VEHICLE THAT SAID IT HAD ** MONTHS OF MANUFACTURE FOR WARRANTY AND IT DOE...
I’ve tried to contact car fax to start a new account on my car fax for police app on my...
I need the vin* for a **** Mercedes-Benz C*** *matic you serviced ********.**I'm looki...
can i sell my car through carfax.
I signed up for * more reports on May ** nd they are not in my account? Could you pleas...
I clicked **.** for carfax report. It charged **.**.
Trying to update registration and page doesn't come up. date of issue *-**-**** and exp...
I have questions about my warranty
I work at a auto auction and we branded a car on accident with a bonded title and unibo...
How does Carfax know the specific data of a car?**Are repair sent to Carfax automatical...
I contacted the dealer about a car. On my way over to purchase the car they texted tha...
More customer issues

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CarFax contact information - compared

Above are our top recommendations for how to contact CarFax, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact CarFax by looking at which ones are the fastest and which ones other customers recommend the most for solving CarFax customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact CarFax across the following mediums: Web, Chat, Email.

Phone number / contactWaitVotes
Online Help
Customer Service
< 12 hrs302
http://support.carfax.com/c_chat
Customer Service
21 mins292
carfaxwebsupport@carfax.com
Customer Service
< 24 hrs125

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