Contact CarFax

The best of the 3 ways to get in touch with CarFax by GetHuman

CarFax Customer Service Help Online
Your best option for resolving your CarFax customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right CarFax help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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CarFax Phone Number
CarFax doesn't have a phone number, which is a shame.
CarFax Live Chat
CarFax customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted CarFax:

Paid for an inaccurate report. The report says that the vehicle had ***,*** miles but t...
is there any charges beside the used car price.i am talking about proccessig fees
Accident reported on carfax on my suv. Dealer gave us far less trade in because of thi...
Jiffy Lube changed the oil today and we want to add it to the car fax report. How do we...
I have a **** Chevy Malibu. I was wondering if you would be interested in buying it from me
How does the Carfax buy back guarantee works?
I accidently order * CARFAX reports ($**.**) when I only wanted * (@**.**).**Can you re...
The carfax which I paid for went to an email address which no longer exists.*The correc...
Can not contact carfax for a refund as the carfax support page has a virus
I purchased a Carfax for **** it was for three Carfax issues. I have only used one I am...
My car fax report is stating that air bags were deployed in April when someone hit my c...
THE WROUNG MILEAGE GOT PUT IN ON A VEHICLE
There is a known excessive oil consumption defect on my **** Toyota RAV* SUV not mentio...
Someone entered the wrong VIN and now it's showing up for my **** Subaru Forester car...
My CarFax has wrong information. I am current owner and wish to get full carfax
More customer issues

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CarFax contact information - compared

Above are our top recommendations for how to contact CarFax, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact CarFax by looking at which ones are the fastest and which ones other customers recommend the most for solving CarFax customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact CarFax across the following mediums: Web, Chat, Email.

Phone number / contactWaitVotes
Online Help
Customer Service
< 13 hrs361
http://support.carfax.com/c_chat
Customer Service
21 mins351
carfaxwebsupport@carfax.com
Customer Service
< 24 hrs184

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Contacting CarFax at a Glance

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