Contact CarFax

The best of the 3 ways to get in touch with CarFax by GetHuman

CarFax Help-desk
Your best option for resolving your CarFax customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right CarFax help page even faster.
CarFax Phone Number
CarFax doesn't have a phone number, which is a shame. Luckily, we can tell you how to get your customer service issue fixed anyways. Read on.
CarFax Live Chat
CarFax customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
More general info: CarFax Customer Service

Recent reasons customers contacted CarFax:

"I just ran a CarFax History Based Value report on my vehicle..." · a mon ago
"I ordered a report for $**.** and was charged that amount plu..." · a mon ago
"The card as on our vehicle has the wrong information on it." · a mon ago
"Correct inaccurate carfax information" · a mon ago
"Correct information on my car fax report" · a mon ago
See all customer issuesI need to contact CarFax about an issue

CarFax contact information - compared

Above are our top recommendations for how to contact CarFax, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact CarFax by looking at which ones are the fastest and which ones other customers recommend the most for solving CarFax customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact CarFax across the following mediums: Web, Chat, Email.
Phone number / contact
Wait
Votes
Online Help
Customer Service
< 15 hrs
304
http://support.carfax.com/c_chat
Customer Service
21 mins
294
carfaxwebsupport@carfax.com
Customer Service
< 24 hrs
127
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!