Contact CarFax

The best of the 3 ways to get in touch with CarFax by GetHuman

CarFax Customer Service Help Online
Your best option for resolving your CarFax customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right CarFax help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
CarFax Phone Number
CarFax doesn't have a phone number, which is a shame.
CarFax Live Chat
CarFax customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted CarFax:

Van' Quick Lube Muskegon Mi **A mistake was found on an oil change from ****. The cust...
Hi. I paid for a Carfax report and never got it. Why? This is the first time I’ve used...
i am a dealer i like to subscribe to car fax but no one calling me back *my number is...
Will a Carfax show if a gas tank was dented in before it was repurchased from form a ca...
I have a Jeep that I purchased, I am trying to take it to Mexico and I can't because yo...
Hello,**I accidentally ordered * reports instead of one. Could you please reverse the c...
I purchased a carfax report that was emailed to me, it will not open
I need my money back. someone needs to call me now! ***.***.****. I don't want to ke...
I need the mileage changed on my carfax, that was put in wrong. On ******* the Air Care...
I got a carfax on my car and it list a repair done at pep boys for catalytic converter...
i just paid for a report and did not get it car fax want me to establish account to acc...
The car was given an ID on ******** and mileage was checked and verified by Chula Vista...
I can't receive emails rite now but I want to read my Carfax report what can I do
I paid for CarFax but the information I needed was not available
Hi my name is Jennifer Lujan and I am asking some questions about how to order any of t...
More customer issues

Help me with my issue

CarFax contact information - compared

Above are our top recommendations for how to contact CarFax, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact CarFax by looking at which ones are the fastest and which ones other customers recommend the most for solving CarFax customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact CarFax across the following mediums: Web, Chat, Email.

Phone number / contactWaitVotes
Online Help
Customer Service
< 15 hrs306
http://support.carfax.com/c_chat
Customer Service
21 mins296
carfaxwebsupport@carfax.com
Customer Service
< 24 hrs129

Does GetHuman work with CarFax?

GetHuman does not work directly with CarFax's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting CarFax at a Glance

Contacting Other Companies

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!