Contact CarFax

The best of the 3 ways to get in touch with CarFax by GetHuman

CarFax Help-desk
Your best option for resolving your CarFax customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right CarFax help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
CarFax Phone Number
CarFax doesn't have a phone number, which is a shame.
CarFax Live Chat
CarFax customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted CarFax:

False claim reported on my car fax. It is preventing me from... · 3d ago
There a false claim reported on car fax against my vehicle. I... · 3d ago
I have a mileage discrepancy on my **** f***, vin**FTFW*ET*CF... · 3d ago
I have something reported on my Carfax that is not valid and... · 4d ago
My husband Aday Magec Mederos when this morning to perform th... · 4d ago
More customer issuesHelp me with my issue

CarFax contact information - compared

Above are our top recommendations for how to contact CarFax, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact CarFax by looking at which ones are the fastest and which ones other customers recommend the most for solving CarFax customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact CarFax across the following mediums: Web, Chat, Email.
Phone number / contact
Wait
Votes
Online Help
Customer Service
< 8 hrs
277
http://support.carfax.com/c_chat
Customer Service
21 mins
401
carfaxwebsupport@carfax.com
Customer Service
< 24 hrs
100
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