Contact CarFax

The best of the 3 ways to get in touch with CarFax by GetHuman

CarFax Customer Service Help Online
Your best option for resolving your CarFax customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right CarFax help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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CarFax Phone Number
CarFax doesn't have a phone number, which is a shame.
CarFax Live Chat
CarFax customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted CarFax:

My car has a wreck the year it was built and you guys did not report it and I cannot ge...
I ordered * reports to my account at *****@***.com and they arent showing up
I never received a link for the carfax report I ordered and paid for. Please email the...
customer Paul Walker **** Hyundia santa fe sport tag * pwcn** vin * *xyzt*lb*fg****** p...
we are business trying to help a customer
how do I get details of * incident reorted on my carfax reort?
My vin number is *GCPCRECOJG******. My vehicle has been put as a total lost by my insur...
Please I ordered for one time car history report of $**.** and you people are charging...
i made an order of one time car history report for $**.** and my bank statment was sho...
I just described it, fix it or give refund?
I just wanted one Carfax report and the web site said it is $**.**. I ordered it and w...
I went to purchase a vehicle that was on your website and when i go into the dealership...
Ordered and paid for carfax report, but never received. *Confirmation**C******FA*E*C...
VIN*HKRM*H**EH****** **** Honda CR-V Autoline of VA Inc. this report states an acciden...
SoCal Transportation -Car fax Advantage Dealer sold us a car last Sept ** but has a vib...
More customer issues

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CarFax contact information - compared

Above are our top recommendations for how to contact CarFax, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact CarFax by looking at which ones are the fastest and which ones other customers recommend the most for solving CarFax customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact CarFax across the following mediums: Web, Chat, Email.

Phone number / contactWaitVotes
Online Help
Customer Service
< 6 hrs308
http://support.carfax.com/c_chat
Customer Service
21 mins298
carfaxwebsupport@carfax.com
Customer Service
< 24 hrs131

Does GetHuman work with CarFax?

GetHuman does not work with CarFax's customer support operations, directly or in any other way. GetHuman has no partnership or relation to CarFax at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check CarFax's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting CarFax at a Glance

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