Contact CarFax

The best of the 3 ways to get in touch with CarFax by GetHuman

CarFax Customer Service Help Online
Your best option for resolving your CarFax customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right CarFax help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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CarFax Phone Number
CarFax doesn't have a phone number, which is a shame.
CarFax Live Chat
CarFax customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted CarFax:

THIRD DAY ,PAID FOR REPORT VIA PAY PAL .THEY TOOK THE FAX CHARGE AND NO REPORT. *NOW S...
My mileage is incorrect. I have tried get info several times. No one will help. **Case...
I link to carfax with my Scott systems Maxx Traxx software**Carfax is sending emails to...
I purchased * reports, when I enter the VIN and keeps taking me to purchase page. What...
I never signed into my account and paid for a one month report before signing in. It to...
Error in vehicle history, false information on your site. Vehicle backed up into ditch...
Paid for an inaccurate report. The report says that the vehicle had ***,*** miles but t...
is there any charges beside the used car price.i am talking about proccessig fees
Accident reported on carfax on my suv. Dealer gave us far less trade in because of thi...
Jiffy Lube changed the oil today and we want to add it to the car fax report. How do we...
I have a **** Chevy Malibu. I was wondering if you would be interested in buying it from me
How does the Carfax buy back guarantee works?
I accidently order * CARFAX reports ($**.**) when I only wanted * (@**.**).**Can you re...
The carfax which I paid for went to an email address which no longer exists.*The correc...
Can not contact carfax for a refund as the carfax support page has a virus
More customer issues

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CarFax contact information - compared

Above are our top recommendations for how to contact CarFax, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact CarFax by looking at which ones are the fastest and which ones other customers recommend the most for solving CarFax customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact CarFax across the following mediums: Web, Chat, Email.

Phone number / contactWaitVotes
Online Help
Customer Service
< 16 hrs277
http://support.carfax.com/c_chat
Customer Service
21 mins401
carfaxwebsupport@carfax.com
Customer Service
< 24 hrs100

Does GetHuman work with CarFax?

GetHuman does not work directly with CarFax's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting CarFax at a Glance

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