Contact CarFax

The best of the 3 ways to get in touch with CarFax by GetHuman

CarFax Customer Service Help Online
Your best option for resolving your CarFax customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right CarFax help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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CarFax Phone Number
CarFax doesn't have a phone number, which is a shame.
CarFax Live Chat
CarFax customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted CarFax:

Hello there, I got a quick question*Im ** years old and I got a car that I want to sell...
I’ve recently purchased a **** Chevy Silverado with clean title from the auction. The a...
I bought a used car from a dealership that had show me the carfax I've had this vehicle...
Window sticker on Carfax will not download*open.**VIN YV****UL*K*******
Peiora nisson has given me Carfax buy back guarantee certificate with no information o...
There is an accident listed on my Carfax Report for my GMC Truck - there has never been...
I have paid for * car fax and every time I log in it tells me I have to buy more. None...
On April **th I have purchased a report I was supposed to be charge $**.** , however my...
My mileage was reported in kilometers and not miles
Are there any places i can go to get my car inspected that are not in the east bay? I...
My carfax report is wrong. How do we fix it?
i want to speak to a representative on the telephone
We are a dealership and have carfax linked to fazer ( inventory software)*We need to kn...
I had intended to order ONE carfax report, at the cost of **.**. Instead I was charged...
Hello,**Does CarFax finance car loans? If so are there any restrictions for*the loans...
More customer issues

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CarFax contact information - compared

Above are our top recommendations for how to contact CarFax, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact CarFax by looking at which ones are the fastest and which ones other customers recommend the most for solving CarFax customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact CarFax across the following mediums: Web, Chat, Email.

Phone number / contactWaitVotes
Online Help
Customer Service
< 9 hrs300
http://support.carfax.com/c_chat
Customer Service
21 mins290
carfaxwebsupport@carfax.com
Customer Service
< 24 hrs123

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Contacting CarFax at a Glance

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