Contact Asos

The best of the 4 ways to get in touch with Asos by GetHuman

Asos provides their best customer service over email. If you were hoping to talk to a Asos agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.

Or take advantage of GetHuman's tools for getting more attention on your issue faster:

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Asos Phone Number

Asos doesn't have a phone number, which is a shame.

Asos Live Chat

Unfortunately, Asos does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Asos:

Hi,*I ordered a pair of jeans last Thursday the **th of Octob... · 4d ago

I ordered order no ******* have not received confirmation. Co... · 4d ago

My package was so supposed to arrive yesterday and I still do... · 4d ago

I returned one of my items a month ago but still not received... · 4d ago

I returned my order reference: *********, in exchange for siz... · 5d ago

More customer issues Help me with my issue

Asos contact information - compared

Above are our top recommendations for how to contact Asos, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Asos by looking at which ones are the fastest and which ones other customers recommend the most for solving Asos customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Asos across the following mediums: Email, Facebook, Twitter, Web.

Phone number / contact

Wait

Votes

care@asos.com
Customer Service

< 24 hrs

124

facebook.com/asos.us?brand_redir=1
Customer Service

38 mins

355

@ASOS_HeretoHelp
Customer Service

15 mins

311