Contact Asos

The best of the 4 ways to get in touch with Asos by GetHuman

Asos Customer Service Email Address
Asos provides their best customer service over email. If you were hoping to talk to a Asos agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Asos Phone Number
Asos doesn't have a phone number, which is a shame.
Asos Live Chat
Unfortunately, Asos does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Asos:

Hi there I am trying to reach you regarding some return items. I have created a label b...
My parcel is stuck at customs and asos do not provide with commercial invoice. I have b...
Hello,*It's about order: ********* (PL).*I'd like to return one out of * items that I'v...
fedex lost my items what should i do now
i order a green and white shirt under name of Pamela Erbland over * weeks ago.i dont ha...
I ordered at lease ** idems. Unfortunately I two of three idems by mistake. I was tryi...
My order never arrived. **Order number: *********
My order came - but it was the wrong size - please help!
Did you get my order did payment go thru
I received a package from asos but didn't order anything
Hi!**I have recently returned my order, which contained * undamaged items of clothes. H...
Hi *I accepted a parcel from DHL just now it has my address on the packet but upon ope...
FedEx lost my jacket.. And I'll like a replacement jacket
FedEx lost my package and all I want is my jacket
My original order was lost. It never arrived. When I contacted them about it, they fina...
More customer issues

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Asos contact information - compared

Above are our top recommendations for how to contact Asos, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Asos by looking at which ones are the fastest and which ones other customers recommend the most for solving Asos customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Asos across the following mediums: Email, Facebook, Twitter, Web.

Phone number / contactWaitVotes
care@asos.com
Customer Service
< 24 hrs224
facebook.com/asos.us?brand_redir=1
Customer Service
38 mins321
@ASOS_HeretoHelp
Customer Service
15 mins411
Online Help
Customer Service
< 3 hrs186

Does GetHuman work with Asos?

GetHuman does not work directly with Asos's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Asos at a Glance

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