Contact Asos

The best of the 4 ways to get in touch with Asos by GetHuman

Asos Email Support
Asos provides their best customer service over email. If you were hoping to talk to a Asos agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
Asos Phone Number
Asos doesn't have a phone number, which is a shame.
Asos Live Chat
Unfortunately, Asos does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Asos:

Hi,*I ordered a pair of jeans last Thursday the **th of Octob... · 4d ago
I ordered order no ******* have not received confirmation. Co... · 4d ago
My package was so supposed to arrive yesterday and I still do... · 4d ago
I returned one of my items a month ago but still not received... · 4d ago
I returned my order reference: *********, in exchange for siz... · 5d ago
More customer issuesHelp me with my issue

Asos contact information - compared

Above are our top recommendations for how to contact Asos, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Asos by looking at which ones are the fastest and which ones other customers recommend the most for solving Asos customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Asos across the following mediums: Email, Facebook, Twitter, Web.
Phone number / contact
Wait
Votes
care@asos.com
Customer Service
< 24 hrs
124
facebook.com/asos.us?brand_redir=1
Customer Service
38 mins
355
@ASOS_HeretoHelp
Customer Service
15 mins
311
Online Help
Customer Service
< 3 hrs
220

Contacting Asos at a Glance

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