Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

no recibi boleta de mi pedido ni confirmacion
Parcel not received. Please locate parcel and deliver to me.*HJYTE**********YQ
HJYTE**********YQ**Tracking shows parcel from China delivered but did not receive the p...
I have placed I my payment for * items and everytime I click pay after putting in my pa...
There are various products I have not received over a long period of time. When I conta...
HJYTE**********YQ**Tracking shows parcel from China delivered but I did not receive the...
Tracking shows parcel from China delivered but did not receive the parcel. Opened dispu...
Hello all,**can you please tell me how to deal with the new IOSS system as a Shopify se...
helo sir* madam iwll order more iteams but delevry qatarQpost ask money iam not happy
Hello,*Why don’t you add an icon in the App*website "contact us" for suggestions and*or...
Hello. **The problem is with the shipment has no number of order only order ID. I alway...
no llamais no wassapeais no envias correo electronico nada de nada no se donde acudir t...
noteneis ninguna ayuda aol cliente
I placed a order for £*** on friday and they are not coming up on my order
I am German, I live in Germany and I always receive my e-mails in Spanish. I would like...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 9 hrs361
Live Chat
Customer Service
16 mins346

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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