Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

Someone charged my credit card fraudulently on AliExpress. I need to contact AliExpres...
I never received my order I been place the order where is my order
I would like to ask a copy of my invoice because I can't find it in my mail box please...
I track my order and is telling me delivery fail. Why so?
I need extra drills for this order. Most colors are limited so I need another set.**Or...
AliExpress is submitting all of my purchases as cash advances. Resulting in my credit c...
I ordered to things off the website and I still haven’t received it. I was supposed to...
No AliExpress didn’t solve the issues
Hallo *Ich finde nichts unter dieser Nummer *RX*********DE *Kam von Prepaid Germany*Abe...
I have several items that were suppose to be ship on and before November ** I have not...
I got two orders cancelled before the payment was confirmed but I had already paid for...
Ordered a wig and agreed with the seller that I would return it due to it not looking a...
There’s many items I never got
my order got closed, but i already paid shipping *,**. how do i get my money back? i al...
Hi there,*I bought some AirPods cases from a AliExpress' seller with a coupon (€*,**) w...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 9 hrs331
Live Chat
Customer Service
16 mins316

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