Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

Hi, I have a problem with an invoice from the seller...*The *th of October I have bough...
Hi, i want work for you, but i don't know when i can sensi my curriculum. I'm ** years...
I have not received order :****************. Please help for intervention
I have not received order:****************. Please help for intervention.
Have ordered many things with my credit card now it says my credit card has to be verif...
To Whom It May Concern:**I believe I have been charged $** for cash advance fees in err...
I want my money back, the seller doesn't respond on my dispute
I haven’t received my package it’s been almost * months and they keep saying it’s going...
I ordered something but then within an hour I had changed my mind and asked for a refun...
Hello,*The ********** I buy waders and wading shoes. I am not of news of my order? The...
Dear Representative,**We have been using our account (*****@***.com) for a while and ou...
Aliexpress can make it right by delivering my package to me not holding my item
When will I get my package * months from now
Aloe press has my gold tvg tv remote watch had it since nov ** **** Darrell w peel...
Hi, i want to change my account mail address but i cannot receive a verification code...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 8 hrs256
Live Chat
Customer Service
15 mins241

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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