Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

On the *th April i placed an order from aliexpress with order * **************** and tr...
I signed up in AliExpress but I can no more login.*It give me a meaningless error messa...
Good day, we have ordered an ice cream machine from Ali Express, of which one part has...
Ali express does not help u I hve returned * items and made an appeal I hve returned th...
Can not buy any product from AliExpress it said reactive your account*But we never d...
Necesito encontrar los pedidos pendientes de entrega en mi historial para haceel seguimiento
The main problem that I have right now, is that someone, had use my credit card at Ali...
how can i tell if my products on my web site are still in stock or if they are no longe...
On my order the seller specified measurements of **x**cm which translates roughly to...
On my order it specified measurements
I bought LEDs by a few weeks and after more LEDs stopped working so straight away I sta...
I have seen my user name, USshopper, providing positive reviews on several sites where...
I am trying to place an order and it's telling me to call customer service it's locked...
I Cant make the payment due to payment fail
i made an order and i used a coupon from my credit card a coupun that cost me money...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 13 hrs361
Live Chat
Customer Service
9 mins346

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