Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

Hi my name is Ruth Momoh well in the Aliexpress website as Ruth Momoh. I want to make a...
The following order has not been acknowledged by Ali or the seller--***Transaction ID...
Why don't you take payment for USD *.** product ??? Showing status closed,* Is this o...
Order ID: *****************Why don't you take payment for USD *.** product ??? Showing...
i cancelled my orders right after i ordered them and they didn't refund me yet. i want...
I received a package in the mail for an item I did not order and have current orders at...
I can't login to my correct account. The emails I tried to login to are not correct the...
Habe eine Wetterstation bestellt und bezahlt, die ich nicht erhalten habe. diese ist na...
The seller after I placed the order, asked for more money for shipping or if Iam not wi...
i'm locked out of my account because of suspected activities. i was just struggling wit...
Bin am Rennrad "Limit Racing", Farbe wei*, Preis ***,** €, Rahmengr*sse ** -** cm. inte...
I can't find my account..*.*.**** have recieved my code to confirm my mail adress and n...
I purchased a lot of items and not received any of them
Perch* i miei ordini risultano effettuati con un altro profilo? Cio* quando riesco a vi...
How can I purchase stuff without Credit card?
More customer issues

Help me with my issue

AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 11 hrs333
Live Chat
Customer Service
7 mins318

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!