Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

Hello, the day before yesterday have arrived at me Amiibo cards from Animal Crossing. I...
Dear Sirs,*my parcel *Order ID: **************** **Order time: **:** Nov. ** ******deli...
Order ID: **************** View Detail**Order time: **:** Jan. ** ******Regarding above...
I have opened a dispute over a low quality item worth ** euros, they want me to send it...
I did not receive the goods that I bought. DIDIHOU Direct Store is the seller. Order...
I have filed a dispute about not receiving my order (order ID: ****************) Say it...
When i placed the order it says my order has been closed but I have still been charged...
Hi there,*This is from RL EDUCATION, we just realised recently that there have been lot...
I need help with sizing Re *Rock Eccentric Frank Zappa Hoodies Men Hip Hop Fleece Long...
Hello,**I have bought an oscilloscope. However it has a fauilour. I contact with the se...
Hello.*The following link http:***help*contactus.htm?spm...
The seller is a fraud and a stammer and stole many people money ..I need to sort this o...
I want a full refund as the product was damaged as soon as I opened the packet
Okay listen I patricia Obie place a Order on Aliepress on ****** are on ****** .I got...
I need you to deliver the package
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 6 hrs255
Live Chat
Customer Service
13 mins240

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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