Contact AliExpress
The best of the 2 ways to get in touch with AliExpress by GetHuman
AliExpress Customer Service Help OnlineYour best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue AliExpress Live ChatAliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Recent reasons customers contacted AliExpress:
Hello,**i made order on Aliexpress and the machine that I have recieved was damaged. So...
My Order was sent back to China from Austria Customs. I want that the Seller send it ag...
Hello,**The Download Invoice button has stopped working for my orders since April this...
Hello, I had opened a dispute for a package with * items I purchased but never arrived...
I am not paying $** to talk to your **** lawyer, I ordered a recliner cover but never r...
Why haven't anyone return a email answer to my question in where is my order, I order...
Ich habe heute meine Bestellung ge*ffnet bekommen, der Zusteller hat das Paket" t*te" g...
Bonjour, mon compte est bloqu* suite * un litige. Je ne peux plus passer commande. Est...
Hi, unfortunately the problem was not solved! :( The package was not delivered to me an...
i bought a tap through ali express online .com which means it's through either facebook...
I have been trying to place an order of some false lashes for the last * days. When I a...
hello please help. On February **, **, I ordered goods from the seller xiaomi and I sti...
Ich habe etwas bestellt bestell-ID ****************. Diese wurde auch gleich per sofort...
I need to give aliexpress my VAT number in order to save **% starting juli *st. But the...
I cannot get cashback coupons , it says sorry there's no noupons left ,*and the time wa...
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AliExpress contact information - compared
Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.
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GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!