Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

No one is answering my dispute
i got charged for an item that i ordered but did not receive any tracking info. I have...
why do you ignore your customers your about as much help as a wet blanket in fact I wou...
i have problem sing in my account, *****@***.com******@***.com - it is my old email adr...
Ho effettuato un ordine su aliexpress di un abbonamento Netflix che doveva durare un an...
I placed an order with Ali Express and paid for it with my U.S. credit card but as the...
The seller promised me a new wig, they never sent it and then blocked me from messaging...
I file a dispute for order **************** worth *.** instead of the money being credi...
Good morning,*I bought a vacuum through Aliexpress, the fifteenth first days was workin...
My photos were used on your website without my permission. I will be suing
Hello,*I have ordered a cable for my nintendo *ds.*its been around * month since I orde...
how do we set up a dealer for resale tax exempt account on aliexpress ...... done this...
need help setting up a dealer tax exempt account on aliexpress ......
I recently started a dispute, and I have been trying to get a return label from FINMOO...
Hello, I just bought the "Dr. Pen Ultima A*S Cartridges Derma Pen Microneedling Bayonet...
More customer issues

Help me with my issue

AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 13 hrs284
Live Chat
Customer Service
9 mins269

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!