Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

trying to activate the plugin on my WordPress but everytime i get this message "wrong site"
Hello! I want to know if I have a business account. You know I saw the reminder that th...
I have only received half of my Order ID: **************** *Which is meant to be four i...
I bought a roborock vacuum cleaner **st of June ****. order number: ****************Now...
I order some car lights, it took me hours to install and a day after they stopped worki...
My account has been blocked due to opening a dispute*And opening the dispute is my righ...
when i try to pay for goods i keep getting the message.*"unusual traffic detected from...
I pay but the order says that I haven’t pay so I want to know where’s the money that’s...
Hello my name is Rania Soboh I had a problem with the shipping address and the shipping...
Hello my name is Rania suboh I had a problem with the shipping address and the shipping...
My account was hacked into and items that I bought percent to a different name and addr...
quick question*I just want to know if this company called wexford alliance limited is a...
I didn’t put the street name in my address only the zipcode and house number. So now mo...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 12 hrs363
Live Chat
Customer Service
8 mins348

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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