Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

i've tried to open a dispute because i ordered * pillows and never received either. i c...
Hi I received an extremely thin jacket and opened a dispute but was denied the dispute...
****** *** *** ***** **** ****** ZONESUN *** STORE...
my item hasn*t arrived, where is it being
I purchased an item on the website and it appears there is a logistics problem of some...
I have been using my same card for the longest but for some reason it tell me my transa...
I ordered dog lead and on tracker stated that item was delivered, but I didn’t received...
I logged into Ali express with my email and a verification code even though I couldn’t...
bonjour, *j'ai fait une commande N* **************** ( Vilebrequin pour Linhai...
I want to deactivate and delete my aliexpress account, it do not works and i come not i...
Hi since * days ago l tryed to make a purchase but sistem kees rejecting my card ending...
Im trying to send a wishlist but no matter which way I try to send the link, it doesnt work.
On April **** I bought a golf laser range from Mileseey order RS**********Y .*The packa...
My order was *****************There was a dispute about the damaged box and the dispute...
Hi, the threads from my order OrderId:*****************Bestellzeit****-**-** **:** are...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 8 hrs302
Live Chat
Customer Service
15 mins287

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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