Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Help-desk
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

I can not log in on my account I signed in recently with Aliexpress. I tried all the p...
How do I contact a seller
I ordered for after shave lotion with order ID:****************.What happens was that I...
my order already arrived in my country but it says "delivery filed kindly contact with...
i have had my payment being verified for the past * days and i have over ** things i wa...
My order no.*****************What Resion cancelled or closed*Why my order was canceled.
Nothing, i still have no contact info on them
I cannot for the life of me find any contact details for nk guitars! I am interested in...
I have an order with seller discount showing in items page, when I go to payment page t...
Hello .Subscribe from this store Playful Princess Store. I was further told to add ship...
My ORDER NUMBER:****************.**TRACKING NUMBER :CNCAI****************.*** th oct it...
Hello, I tried to log in to my Aliexpress account but it says it has been temporarily d...
Hello. I am member ae*********nwhae. My email address is wrong, I made a typo when I c...
Why not show case on delivery
More customer issuesHelp me with my issue

AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.
Phone number / contact
Online Help
Customer Service
< 10 hrs
Live Chat
Customer Service
6 mins

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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