Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

I want my money back to Paypal.** I don't understand good English either and they have...
*PORQUE ALIEXPRESS COBRA ANTES DE RECIBIR EL PEDIDO EL CLIENTE?*TENIENDO EN CUENTA QUE...
I cannot order something , either I cant open a dispute something is wrong with my account
I would like to speak with a human on this issue please
I’ve paid by PayPal but it’s shown as awaiting payment
I bought some leds on aliexpress. I paid for them and when they arrived one of them was...
i bought a grafic card from a shop but i didnt notice that was * reviwes but just notic...
Unable to msg sellers or dispute an order it state I don't have permissions and I've be...
I purchased a top from my phone and I was not signed into an account because I deactiva...
Hello, I still have a problem with one shipment, I don't know how to contact alliexpres...
I placed orders with aliexpress mobile app and unfortunately my phone got stolen now I...
Aliexpress charged my card without consent
Aliexpress have charged my card without consent.
Italian post said that the shipment code is not right
Can't track my order *****************Italian post said that the original shipment code...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 6 hrs360
Live Chat
Customer Service
13 mins345

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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