Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

I haven't received verification code through SMS for my AliExpress account after sign u...
My orders not coming here and not to the post office and so I was not payed the last * offer
My orders its already *months i orders last may * item silver ring with green stone wit...
Hi one my order has canceled due to the seller has not ship the item. So now as per rul...
I order treadmill but the power did not on,the treadmill is faulty I will be happy if a...
This is order-ID: ****************.*Ich habe innerhalb ** Tage einen Streit ge*ffnet un...
For the first time I ordered from aliexpress. This was immediately debited from my card...
Hi, I have an issue with my account. I can't login in due to *We have noticed an unusu...
I have a new email ,and a new phone ,want to check on my blue tube speake I ordered ,fi...
I only received half of my refund. I paid $**.** for * watches I bought * months ago an...
the product i received was not what i ordered. i dont have a camera to take a photo
I was was in a dispute to get my order and the dispute ended and I did not get my refun...
Hello, i have won a freebie at Aliexpress, and a few days ago successfully received it...
I buy many things from AliExpress for my company. I also have an Austrian VAT number. W...
I have not recieved the goods i have ordered only cables camera And cover for the navig...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 12 hrs357
Live Chat
Customer Service
8 mins342

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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