Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

Hello * *I have added my telephone number with wrong numbers , so I need to change it i...
Object: Refund request: Order canceled completely but credit card withdrawned. There is...
I want cancelled my order pls help
Hab neues Handy. Kann mich nicht mehr anmelden. Kann nicht zahlen. Habe Zugriff auf all...
I ordered a bracelet and would like to change it.
I have an illegal transaction on my account
Trying to use a card and its not working
I made an order since ** of may **** which is almost ** days since I made the order but...
When I ordered a product on the website it messed up and ordered five times, I tried to...
I accidentally pressed the "confirmed order received" button, is there any possible way...
i accidentally pressed the "confirmed order received" button, is there any possible way...
Hi i accidentally pressed the confirmed order button and it straight away deduct the am...
hello, i placed two orders on aliexpress one on July **, **** and one on August *. I di...
Account only shows previous orders NO Recent items ordered NOT account.
Dlaczego moje zam*wienie zosta*o zamro*one lub zamkni*te?
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 11 hrs252
Live Chat
Customer Service
7 mins237

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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