Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

my slippers are defective. The fur is falling off and getting all over my tights.
my slippers are deffective.
my slippers are losing all the fur. It gets all over my feet or tights.
hi solar for car it is a same solar for camp tv fridge
As I delete the credit card from the Ali Express account, I enter by adjutes but the wa...
I can't place any orders as Aliexpress wants me to submit appeal, the appeal that I can...
I have*** items that I want to order and I cant get the order to complete. I have trie...
Ped* dos productos con c*digo **************** y un cup*n de bienvenida y se cancel* el...
I ordered A vacuum cleaner at AliExpress on **th of November. It was supposed to be ****...
The seller using a fake tracking number but actually not shipping, I've contacted custo...
I made a complaint with them about an item that was not as described. AliExpress offere...
I need to talk to agent about cancellation of my recent order. I ask to cancel my order...
My card was charged without permission via via aliexpress for ***.* usd and I tried tal...
My order is closed, but i paid, how can I take back my money?
We try to take an order from Aliexpress but we can not choose the options of shipping w...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 9 hrs327
Live Chat
Customer Service
16 mins312

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