Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

I need use your service to deliver a packet in Dubai?
Hello yes i have issues with payments ...even if i use a deferent payments it not going...
I can’t gain access to my profile because I had signed in with Facebook however I delet...
******************************* Aliexpress*shopping...
I order * items * * ring with green stone & silver certificate * ring w*cz stone w*silv...
Hello so first my name is markeyta last name trawick-ward,I ordered several items from...
wieso kann ich nicht mehr mit paypal bezahlen?
Hi,**I ordered a shirt * months ago from a store (among * other shirts). I recently got...
I Paid $*,** more than I should have for postage, why do you say something different t...
I have many items I would like to buy but can't put my German delivery address on my ac...
I want to talk with a human at Ali express
Hi. My order got closed after ordering and I already paid i dont know why. But the sell...
El paquete fue devuelto al vendedor por el transportista, la app no me permite hacer...
I need to change my email address in aliexpress I have gone through the process online...
Hi I order * wig, and my card was charged for *. I never received a email or txt with c...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 12 hrs332
Live Chat
Customer Service
8 mins317

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