Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

Hi, Last saturday I returned my Item to the local warehouse in Nsw Australia . After se...
I would like to purchase a big ticket item but have some questions. Who do I talk to.
Hello ,*** I have an issue I opened an dispute and the seller accepted. Then I send m...
Im currently in a dispute with a dishonest seller who's sent me incorrect tracking numb...
By mistake i confirm i received order but i didn’t received yet in this case how can i...
Hello. How is it possible to pay with klarna? I can't find it in the options to pay. Kl...
Dear *today I order heater fan which cost ** USD but it was deducted twice i need to ca...
My order has finished but the parcel did not arrived yet. what to do?
Product dispute closed as invalid with no reason and no way to put anything else as a r...
I bought something from China. On app it says it's been accepted, but I don't receive a...
I bought products two months ago but unfortunately I accidentally wrote incorrect addre...
Hi, My default language is English and it's good for me but the e-mails you are sending...
Hello, I am very disappointed because you haven't given me a refund even though my orde...
I have a small company Eca Tili Oy in Finland. Wat number is *******-*. Where can I get...
I have played vor more items, but nothing happened. The money is gone and I hear nothing..
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 9 hrs327
Live Chat
Customer Service
16 mins312

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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