Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

Refund $***.***Order*****************Good Road Store*Order *****Paid,then they ask more...
He realizado el pago de un producto, un albornoz tipo kimono, y realic* el pago por error.
Why was my order cancelled by seller?
I would like to know when choosing sizes for clothing items on your site are they US si...
The seller said I get refund and don’t need to send my ordering back, but now I got ema...
"Hello Good day, I am getting constant email from klarna. Alipay Uk that I need to pay...
the seller didn't send me the items and he don't want to bring back my money
can not change my email, code did not come for this change..please help
I want to know when you will deliver my order. This is my order number...
I have set an order and the buyer sent me that he is going to cost me extra **$ so i ca...
I am order from aliexpress online shopping apps*This is my order number...
This is my order number *****************When you will deliver my order to my address
Dear Aliexpress team,**i just wanted to order one machine on you site and the payment w...
I didn’t get my full refund about my orders. I had returned * items
No he recibido mi reembolso desde hacer ** dias
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 11 hrs257
Live Chat
Customer Service
7 mins242

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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