Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Help-desk
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

I need to change the shipping address on an order how can I do that without canceling m...
Hello there you have approved a dispute for me but the product arrived today so I would...
My order **************** isn‘t come to me. The problem is that my page doesn‘t show me...
I ordered * product at a time but for repeated order at same time aliexpress finished...
My account is locked I'm not able to order
On May **, **** I ordered a wallet flip stand cover leather case for my A-** Galaxy sma...
Hello! I paid **,** USD for two items. I cancelled the payment, but I got just approxim...
I have * AliExpress account's because of my Gmail account, one for Googlemail and the o...
order, dispute no good, the seller stafed dddddddddddddddddddddddddddddddddddddddddddd...
the phone stoped to work after * month from buying, the seller doesn't reopened to my q...
Order paid and deducted from my card, i canceled it for a refund! didn't get anything
dear sir i need one help please you send email to emirates post office change my name...
I have being expecting a refund for three months now, i want to know what is happening
Ped* unos relojes y anule la compra pero me lo han cobrado y no me han de vuelto el imp...
i want to correct my mobile number in order and can't do it
More customer issuesHelp me with my issue

AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.
Phone number / contact
Wait
Votes
Online Help
Customer Service
< 9 hrs
355
Live Chat
Customer Service
16 mins
340

Does GetHuman work with AliExpress?

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Contacting AliExpress at a Glance

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