Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

How to reactivate my account
My account has been closed. How can I resolve the problem. And can you tell me why my a...
My order ID: **************** from AliExpress online shopping,was delivered to ** Linco...
Hi, I purchased one watch in December **** and it has a one-year warranty. Now the watc...
I can't find my account, what is the problem, before * days the account was locked and...
I bought headlights for my car and one of them the regulation motor doesn’t work and it...
Thank you in advance for the help, I appreciate it. I cancelled an order and the seller...
I cancel the smart watch .*But, the sales person try to send me the product anyway .I...
This Juanita I place * orders on ******** and have not received nothing
Seller is asking me to refund defective product for full refund and use free shipping l...
Dearest,**I have a problem with alixpress.*I did buy a cosplay of total of ** euro. it...
Hello...,*Since the *nd order at customs has now been stopped, I would like to ask how...
Ich kann meine Adresse nicht eingeben um etwas zu bestellen
I am getting a charge on my credit card for $ **.** which I am not accepting because I...
I cant make payment using my bank account, I try to check out and I can only use credit...
More customer issues

Help me with my issue

AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 14 hrs255
Live Chat
Customer Service
10 mins240

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!