Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

Why can't Ali express contact the sellers who cheated me. Am sam Lukaya on mail *****@***.com
Been a. Customer on Ali express, but I paid for certain items, but till now nothing hav...
Hi Friend,**i did not receive order: *****************It has been returned to seller bu...
Hello I can't find my Profil on your app? I forgot the email that I use. Can you help me
Pedi unos auriculares en septiembre y no los he recibido quiero que me devuelvan el din...
Pedi unos auriculares el ** septiembre y no me han llegado el vendedor no me contesta...
me cobraron el dinero de mi tarjeta pero aparece pendiente de pago
I was supposed to get ** usd discount for an orders over ** usd according to ALIEXPRESS...
Hello Team, I am Regent from India, I have been purchasing lots of things from you, and...
India is ban your app what about my order. my * order not received if order is receive...
hi sir my name is Abdullahi im from Nigeria*i want to order some item but with atm card...
Hello I ordered bio keratin but I still haven't received it and I am waiting. Let me kn...
huawai free lace pro earbud iwont to by in india pl give me contect number in india cel...
sr. i wont to by free lace pro huawai earphone pl give me contect number in indiai wont...
Does Aliexperss have office in Ukrain. If I order something from Ukrain like a laptop...
More customer issues

Help me with my issue

AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 9 hrs302
Live Chat
Customer Service
16 mins287

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

Contacting Other Companies

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!