Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

It's for order number LT*********NL.*It has arrived in Sweden but I had to travel abroa...
Hello, I have created an account on your website with the following email address...
Order ****************- Rechargeable Pump received on May **. *The pump I received is...
Non riesco pi* a pagare un ordine con PayPal
To whom it concerns, I ordered tumblers on Sept.**, ****. The whole sum amounts...
I ordered this item, Order Number ***************** *The item didnt arrive, and the com...
I have had an issue shopping on aliexpress it is all about account verification, I have...
Can order with shipping to parcel locker i treied any item any shop nothig happend
Hi 'today I noted on one of my bank accounts the there is a charge pending for NZ...
Ordered drone from Czech Republik, * days later seller tells me i have to switch it to...
i ordered a cell phone. i recieved it. it wasn't what i ordered. aliexpress sent me an...
Hi,i bought * female panties and looking forward to receiving them until today it says...
Hi,*I didnt receive my package yet it says item delivered...i need my package Asap or p...
Two orders were never received. I asked for a refund that never came. What can I do? Thanks.
AliExpress charged $**.** on my card on October **th but I didn’t purchase anything on...
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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 9 hrs357
Live Chat
Customer Service
16 mins342

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