Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

I need to change the language the emails are sent. It is sent in Dutch, need them in English.
my name is Naomi Yashuv, i bought a phone that i us for many years but first time that...
i bought a phone that i us for many years but first time that i bay from AliExpress. it...
I wanted to use the free return but I can't get a free return tracking number. I've tri...
I can not place an order and receiving the following error message.**Order wasn't proce...
my account was blocked because I have tried to open it from another computer, and the s...
I cannot anymore choose the color from my tablett to place an , it gives the picture of...
hi, the shipping of order no rs**********y was canceled by seller.i am trying to open a...
I ordered off AliExpress **********. The item according to tracking has not moved since...
Hi , **I already opened a dispute for this order **************** , because it's not re...
Problema with order dispute
I am looking at *D wallpaper for my kid s bedroom.*It has the picture of Barcelona foot...
I payed for earbuds ********* and order was not displayed, seller did not recieve the m...
never recive verify email with icloud
I want to change my email address on my account.
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 9 hrs355
Live Chat
Customer Service
16 mins340

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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