Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

I have ordered a product on january **,****. I ordered it by a second party. My order n...
Greetings! Live in Cameroon and i want to purchase swimsuits from your company. Please...
Cannot validate my account so I cant look at my order! Every time I try to log in, it t...
Before order asked seller what I could do if the order was broken. Seller said no probl...
I bought a bracelet. But today when my parcel was delivered. The seller send it to me b...
*-row four-wheel planter tractor-traction garlic gearbox fine seeder garlic planting ma...
i ordered tools with valure of **$ and the seller send me pace creame with *% value and...
i ordered ** In * Wrench Batch Hand Tool Set Ratchet with value of **$.*and the selle...
amen ! .... aliexpress is run by some real brain dead dip ***** ..... cant even setup d...
I wanted to report a seller trying to scam me, and scammed others. He purposely put a d...
Tryed to sign up for store on Ali express and it did not get through so was I charged D...
I can't add my phone nr. as it says it needs to be certain length.
My account was temporarily blocked i have tried to regain access to it due to i ordered...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 13 hrs258
Live Chat
Customer Service
9 mins243

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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