Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

I ordered trays. These were ** August in the Netherlands. I have written to the seller...
I tried to cancel my order on aliexpress but it comes waiting to be shipping inspite of...
Hungarian customs officers are missing the IOSS number. The seller doesn't even know wh...
Hi Does Aliexpress ship to Cameroon? Want to start a business in Cameroon with Aliex...
Hello,*since the last update of AliExpress Ap I have to log in again, but unfortunately...
Hello there. I need a favour. Is there a way for my refunds to go to my wallet instead...
Ich m*chte die meine **,** ÔéČuro zur*ck haben da ich keine wahre bekomme die ich bestell...
For more than a month it has been impossible to pay with PayPal. When will the option resume?
How does this works i don*t get it cuz i don*t see how do i start a live chat it seems...
I've paid my order , and the money is taken from my bank account but the order is still...
I'm trying to buy a drill. When I try to pay with my cc a small window opens for a few...
I STILL HAVE PLENTY PROBLEMS**I HAVE CHECKED only SOME MONTHS MAIL*I WILL RETURN TO THE...
Hi,was wondering why is it that in israel there is no home delivery on products purchas...
I checked my debit account transactions and i did buy some stuff yesterday and today bu...
I need to chat to someone live about a dispute that*s has come up recently between me a...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 9 hrs230
Live Chat
Customer Service
16 mins349

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