Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

HJYTE **********YQ WE'RE IS THE product today
I ordered an Android Car radio, and the display was damaged (touch screen was working...
Dear Sir* Madam.*I am writing to complaint about a supplier who has been unable to deli...
I ordered product with this order number* **************** and The order started deliv...
I ordered Barcode Scanner *.*G Wireless *D *D Read (order Number ****************) and...
Hello*I had a dispute with the seller that ended with Aliexpress but I came to an agree...
Hi,*I made * different orders almost * months ago. Each with a price that does not requ...
my card deatails are nor working and is says that it wont let me continue my order
I purchased an item but I can't recall receiving an order number, I can provide details...
my order has been cancelled due to the item i order unable to send to my country, refun...
Starting dropshipping made my order and didn't get a confirmation, please help
I placed an order on oct ***** for a skirt and paid the express postage to have it deli...
Order number ******************Hi , regarding the above order, can you check this out f...
Didn't receive my package
I'm looking at the koala plush **-***cm*I want to know if there is a photo of the size...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 7 hrs256
Live Chat
Customer Service
14 mins241

Does GetHuman work with AliExpress?

GetHuman does not work directly with AliExpress's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting AliExpress at a Glance

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