Contact AliExpress

The best of the 2 ways to get in touch with AliExpress by GetHuman

AliExpress Customer Service Help Online
Your best option for resolving your AliExpress customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right AliExpress help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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AliExpress Phone Number
AliExpress doesn't have a phone number, which is a shame.
AliExpress Live Chat
AliExpress customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted AliExpress:

Hi please he'll me with my issue it would be really help for you respond
MY ORDER N. **************** DATED DECEMBER **TH, **** TO NOZAKI STORE. I HAVE NEVER RE...
Hallo, *Ich habe ein Problem mit der Identifizierung Authentizit*t bei AliExpress. *Die...
I’ve tried multiple times to place an order. I tried on different cards and different a...
can I order from Ali Express to Afghanistan
can I order a mobile from Ali Express to Afghanistan
Can I order from Ali Express to Afghanistan
my credit card was charged twice or someone used my card without me knowing
my credit card was charged twice or someone used my card without my permission
I had a few orders that was closed due to payment not being verified and i have no reci...
I wanted to buy something but I didnt want it anymore. So I wanted to cancel it but kno...
I’ve been disappointed with the Ali express service. I placed three orders in November...
hi, I would like information about the order placed by gianfranco Filizzola on * April...
I've ordered two items and I've paid it via PayPal. I also received the items nur AliEx...
I had requested a cash on delivery order and its on its way but now I want to pay befor...
More customer issues

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AliExpress contact information - compared

Above are our top recommendations for how to contact AliExpress, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact AliExpress by looking at which ones are the fastest and which ones other customers recommend the most for solving AliExpress customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact AliExpress across the following mediums: Web, Chat.

Phone number / contactWaitVotes
Online Help
Customer Service
< 14 hrs361
Live Chat
Customer Service
10 mins346

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