iHerb.com Live Chat

How to chat with iHerb.com by GetHuman

Current Wait: 3 mins (avg 3)
Hours: Mon-Fri 8am-5pm PST
Click the link for customer service chat
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Topics from recent customer chat windows

Can you honor **%off coupon to my order I made yesterday?
My zip code is not being accepted for ordering an item for delivery. I am interested in...
My order **********, has not arrived at my location, in spite of an email notice statin...
I received a duplicate order.*Might you send a Paid return label*to my home address?*It...
My order ********** which I was informed was delivered on June ** was NOT delivered a...
Sehr geehrte Damen und Herren, **Gestern habe ich ein E-Mail zu ihnen geschickt da* ich...
Sehr geehrte Damen und Herren,**Bestellung ***********Bestellt am **. Juni ******Gester...
Hello I am trying to figure out how to return someone’s order because they sent it to y...
order number **********joseph j culnan*new credit card exp date ******did not update fo...
In your Gold C Vitamin C **** mg - how much magnesium is in each capsule
I missed on item on my order some how Order **********. Glutahione.*https:**no.iherb.co...
i did not authorzie any charges from iherb.com *please reverse those charges *i am re...
order number *********************** and************************was charged twice to my...
Help me with my issue

iHerb.com Live Support Statistics

Live chat starting pointhttps://chat56a.livechatinc.com/licence/1432912/open_chat.cgi?groups=0
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-5pm PST
Best time to chat1:30pm
Average wait3
Current wait3
Rank (overall)2
Alternate methodsphone or chat or email
Quality of communication51%
Quality of help66%
Customer votes29,695
Information last updatedSat Jul 24 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number951-616-3600

Chatting with iHerb.com Customer Service

Live chat with iHerb.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with iHerb.com about. We can usually help ensure a better outcome. This is the best way to live chat with iHerb.com because 13,536 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case iHerb.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://chat56a.livechatinc.com/licence/1432912/open_chat.cgi?groups=0 are used to handling Account Access, Return an Order, Refund a Charge, Track a Package, Make an Order and other customer service issues. When you chat with iHerb.com agents, they are most likely chatting with you from their call center located in Wilmington, DE or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-5pm PST. It's hard to tell if companies like iHerb.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting iHerb.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting iHerb.com

While iHerb.com does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for iHerb.com is their 951-616-3600 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact iHerb.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are iHerb.com and GetHuman affiliated?

GetHuman and iHerb.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

iHerb.com Contact Info

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