iHerb.com Live Chat

How to chat with iHerb.com by GetHuman

Current Wait: 3 mins (avg 3)
Hours: Mon-Fri 8am-5pm PST
Click the link for customer service chat
Why did you want to chat with iHerb.com?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Forgot to put suite number in address.
I am making my first order with iHerb and was using the **NEW promotion discount code a...
Al realizar el Pago me sale una nota que dice que los datos no son correctos ya intente...
No puedo realizar el pago ya intente con varias tarjetas pero me dice que el m*todo de...
Hola , reclamo un pedido num.*********.*Es urgente, **Gracias
Hi there i bought products at * of June still not arrived . Please contact to me
Hola, es un reclamacion!!!!!!!!*Del pedido *********.*Por favor enviar a:*Mercado de la...
Hola,*Es una reclamacion del pedido num *********.*Necesito saber urgente cuando lo voy...
Hola es para reclamar el pedido num.*********.*Me dice q esta devuelto necesito saber c...
Good evening, I write because my iHerb parcel results in process for returning since Au...
********* * need status of this order
Dear customer service,**Until now I receive no parcel under my order reference...
Hi there, my order has been lost somewhere, could you help me to reship it or find? I'v...
Dear Sirs, could you help me, I have a problem with paying my order by Unionpay card.
Help me with my issue

iHerb.com Live Support Statistics

Live chat starting pointhttps://chat56a.livechatinc.com/licence/1432912/open_chat.cgi?groups=0
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-5pm PST
Best time to chat1:30pm
Average wait3
Current wait3
Rank (overall)2
Alternate methodsphone or chat or email
Quality of communication82%
Quality of help42%
Customer votes29,670
Information last updatedWed Sep 21 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number951-616-3600

Chatting with iHerb.com Customer Service

Live chat with iHerb.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with iHerb.com about. We can usually help ensure a better outcome. This is the best way to live chat with iHerb.com because 13,536 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case iHerb.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://chat56a.livechatinc.com/licence/1432912/open_chat.cgi?groups=0 are used to handling Make an Order, Return an Order, Account Access, Track a Package, Refund a Charge and other customer service issues. When you chat with iHerb.com agents, they are most likely chatting with you from their call center located in Wilmington, DE or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-5pm PST. It's hard to tell if companies like iHerb.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting iHerb.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting iHerb.com

While iHerb.com does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for iHerb.com is their 951-616-3600 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact iHerb.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are iHerb.com and GetHuman affiliated?

GetHuman and iHerb.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

iHerb.com Contact Info

Information that GetHuman and its users have gathered about how to best reach iHerb.com
iHerb.com Live Chat

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