iHerb.com Live Chat

How to chat with iHerb.com by GetHuman

Live Chat with iHerb.com Agents
  • Chat is available Mon-Fri 8am-5pm PST.
  • The average wait time (for agents to join) is 3 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that iHerb.com has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

My order me address mish mach so not summit kyc
I would like to report a missing package. I was notified that the package was delivered...
Dear Sir*I placed an order with your company********** only to find out the next mornin...
Do you have a mail catalog?
Cancel Garden of Life Ultra Probiotic permanently. Thank you, Paulette Rawls at email...
I made purchase today and forgot to put the promo code in. **DIGEST. Order **********
I want to change the email address but the problem is that it asks me for the password...
I was charged $***.** for an order I did not place I would like my money back and to kn...
I ordered a E.L.F lip gloss in my order and i have got all the items except the lip gloss
My account was blocked and i'm waiting for three orders. I'm in morocco but i send orde...
Hello, I would like to remove*delete my personal information from your database and any...
Where in India the order lands Delhi or Mumbai, i had ordered Yum Earth Lollipops want...
My order didn't reach me! order number *********. “delivered” status changed on *.**. S...
Hello. I didn't receive an order. Order number *********. Status changed to "delivered...
Help me with my issue

iHerb.com Live Support Statistics

Live chat starting pointhttps://chat56a.livechatinc.com/licence/1432912/open_chat.cgi?groups=0
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-5pm PST
Best time to chat9:30am
Average wait3
Current wait3
Rank (overall)2
Alternate methodsphone or chat or email
Quality of communication78%
Quality of help38%
Customer votes29,667
Information last updatedThu Nov 30 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number951-616-3600

Chatting with iHerb.com Customer Service

Live chat with iHerb.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with iHerb.com about. We can usually help ensure a better outcome. This is the best way to live chat with iHerb.com because 13,536 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case iHerb.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://chat56a.livechatinc.com/licence/1432912/open_chat.cgi?groups=0 are used to handling Make an Order, Return an Order, Account Access, Track a Package, Refund a Charge and other customer service issues. When you chat with iHerb.com agents, they are most likely chatting with you from their call center located in Wilmington, DE or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-5pm PST. It's hard to tell if companies like iHerb.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting iHerb.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting iHerb.com

While iHerb.com does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for iHerb.com is their 951-616-3600 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact iHerb.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

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iHerb.com Contact Info

Information that GetHuman and its users have gathered about how to best reach iHerb.com
iHerb.com Phone NumberMore iHerb.com Contact Info

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