What is the process for returning a product?

The process for returning a product to iHerb.com typically involves several steps to ensure a smooth and efficient experience. First, customers should review the return policy detailed on the website, as it outlines the eligibility criteria for returns and the time frame within which items can be returned. Generally, products must be returned within a specified period after purchase, and they should be in their original, unopened condition unless they were defective or damaged upon arrival. To initiate a return, customers can usually log into their account on the iHerb website and locate the order they wish to return. From there, they may find an option to initiate the return process. It is important to follow any instructions provided during this process, as they may include obtaining a return authorization or a specific return label. Depending on the reason for the return, customers may be required to pay for return shipping, or it may be covered by iHerb. Once the returned item is received and processed, customers can anticipate receiving their refund, which may take a few business days to appear in their account. For precise information or any updates regarding individual returns, it is advisable to check the relevant sections on the iHerb website.