What is iHerb's return policy?

iHerb has a customer-friendly return policy designed to ensure satisfaction with their products. Generally, products can be returned within thirty days from the date of delivery. To return an item, it is essential that it is in its original condition, unopened, and unused. Items that are opened or used may not be eligible for a return unless they are defective or damaged. When considering a return, it is advisable to check the specific details related to the product category, as different categories may have additional guidelines. For instance, items such as personal care products or food may be subject to stricter return requirements. Customers are typically required to obtain a return merchandise authorization before sending items back, and shipping costs for returns may not be covered by iHerb, so they should be prepared for that aspect as well. For further information and the most up-to-date details regarding the return process, customers may visit the relevant section on the iHerb website. It provides comprehensive information on the procedures and any exceptions that may apply to their specific situation, ensuring clarity and ease of understanding.