WordPress Live Chat

How to chat with WordPress by GetHuman

Live Chat with WordPress Agents
https://en.support.wordpress.com/contact/
Current Wait: 2 mins (avg 1)
Hours: 24 hours, 7 days
Use this link to live chat (Requires sign in, for paid customers ONLY)
Why did you want to chat with WordPress?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

WordPress Live Support Statistics

Live chat starting pointhttps://en.support.wordpress.com/contact/
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:15pm
Average wait1
Current wait2
Rank (overall)3
Alternate methodsemail or web or chat
Quality of communication39%
Quality of help45%
Customer votes20,472
Information last updatedWed Dec 07 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with WordPress Customer Service

Live chat with WordPress by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with WordPress about. We can usually help ensure a better outcome. This is the best way to live chat with WordPress because 4,050 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://en.support.wordpress.com/contact/ are used to handling Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. When you chat with WordPress agents, they are most likely chatting with you from their call center located in Richardson, TX or El Salvador. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like WordPress offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting WordPress with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting WordPress

While WordPress does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 3 ways to get in touch with them. Since WordPress does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact WordPress? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are WordPress and GetHuman affiliated?

GetHuman and WordPress have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

WordPress Contact Info

Information that GetHuman and its users have gathered about how to best reach WordPress
WordPress Live Chat

Which Companies Offer Chat-based Customer Service?

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