Windstream Live Chat

How to chat with Windstream by GetHuman

Windstream Live Support Statistics

Live chat starting point
http://www.windstream.com/Windstream-Live-Chat/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
9am
Average wait
1
Current wait
2
Rank (overall)
5
Alternate methods
phone or chat or email or web
Quality of communication
59%
Quality of help
70%
Customer votes
48,570
Information last updated
Sun Sep 16 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-347-1991

Chatting with Windstream Customer Service

Live chat with Windstream by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Windstream about. We can usually help ensure a better outcome. This is the best way to live chat with Windstream because 28,440 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Windstream usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.windstream.com/Windstream-Live-Chat/ are used to handling Change Service, Overcharges, Cancel Service, Technical Support, Service issue and other customer service issues. When you chat with Windstream agents, they are most likely chatting with you from their call center located in North Carolina or New York or Iowa. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Windstream offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Windstream with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Windstream

While Windstream does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for Windstream is their 800-347-1991 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Windstream? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Windstream Contact Info

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