Vodacom Live Chat

How to chat with Vodacom by GetHuman

Vodacom Live Support Statistics

Live chat starting point
http://help.vodacom.co.za/VChat/Chat.aspx
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
8am-10pm EST
Best time to chat
9:30am
Average wait
1
Current wait
1
Rank (overall)
2
Alternate methods
email or chat or phone or web
Quality of communication
77%
Quality of help
62%
Customer votes
40,185
Information last updated
Sun Apr 22 2018 09:00:00 GMT+0000 (UTC)
Best phone number
082111

Chatting with Vodacom Customer Service

Live chat with Vodacom by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Vodacom about. We can usually help ensure a better outcome. This is the best way to live chat with Vodacom because 4,938 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Vodacom usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://help.vodacom.co.za/VChat/Chat.aspx are used to handling Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. When you chat with Vodacom agents, they are most likely chatting with you from their call center located in Norfolk, VA or Philippines. Live chat is rarely available 24/7, and this department is open 8am-10pm EST. It's hard to tell if companies like Vodacom offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Vodacom with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Vodacom

While Vodacom does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Vodacom is their 082111 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Vodacom? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Vodacom Contact Info

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