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Can I get a replacement SIM card if mine is damaged?

Asked 5 months ago
Yes, Vodacom provides the option for customers to obtain a replacement SIM card in the event that their current SIM card is damaged. Customers typically can visit a Vodacom store or authorized retailer in their area, where staff can assist with the replacement process. It may be necessary to present identification and provide information regarding the account associated with the damaged SIM card. In some cases, Vodacom may offer options for ordering a replacement SIM card online or via their website. Customers are encouraged to check the Vodacom website for specific details related to the replacement process and any potential fees that may apply. Additionally, it is important to ensure that the new SIM card is activated properly in order to continue using the services without interruption. Overall, obtaining a replacement SIM card is usually straightforward and designed to minimize disruption for customers.
Answered Jul 2nd 2025

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