Victoria's Secret Live Chat

How to chat with Victoria's Secret by GetHuman

Live Chat with Victoria's Secret Agents
Current Wait: 37 mins (avg 24)
Hours: 24 hours, 7 days
Click the link and agree to launch chat
Why did you want to chat with Victoria's Secret?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Oh my God I cannot see the number on my Victoria's secret credit card to put in to pay...
Rude staff and no customer service!
Online* trying to print off my statement and says my information does not match your re...
I recvd email my pkg was delivered and it was not
I would like to use my double points on my last couple orders
Want to make an order
Bought a product and didn’t receive it
Received a order I didn’t place
Everytime i put up my shipping tracking number nothing shows like the order doesn’t exi...
Hi i miss in my order number E********* two pants ITEM*SKU *************** in Color QC...
I was supposed to have my victoria secret order yesterday accord to victoria secret but...
I made a body mist order at victoria secret and i was supposed to get before or the...
I will need to talk with a customer service
Help me with my issue

Victoria's Secret Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:15am
Average wait24
Current wait37
Rank (overall)3
Alternate methodsphone or email or chat or web
Quality of communication68%
Quality of help69%
Customer votes40,311
Information last updatedTue Nov 29 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-411-5116

Chatting with Victoria's Secret Customer Service

Live chat with Victoria's Secret by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Victoria's Secret about. We can usually help ensure a better outcome. This is the best way to live chat with Victoria's Secret because 38,316 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Victoria's Secret usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Returns, Complaint, Overcharge/Strange charge, Cancel or change order, Refunds and other customer service issues. When you chat with Victoria's Secret agents, they are most likely chatting with you from their call center located in Tennessee or New York or Nebraska. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Victoria's Secret offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Victoria's Secret with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Victoria's Secret

While Victoria's Secret does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Victoria's Secret is their 800-411-5116 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Victoria's Secret? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Victoria's Secret and GetHuman affiliated?

GetHuman and Victoria's Secret have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Victoria's Secret Contact Info

Information that GetHuman and its users have gathered about how to best reach Victoria's Secret
Victoria's Secret Live Chat

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