Troy-Bilt Live Chat

How to chat with Troy-Bilt by GetHuman

Current Wait: 3 mins (avg 3)
Hours: Mon-Fri 8am-5pm EST
Fill out form for customer service chat
Why did you want to chat with Troy-Bilt?

Topics from recent customer chat windows

Purchased a Troy Built TB ** Trimmer last summer and used it * times. Extremely difficu...
I purchased a troy bilt flex pressure washer and the box I received had been opened alr...
I have a ***M**-****-F* *It shows as a Briggs motor, but the pull cord ***embly is stam...
I purchased a new Troybilt **hp Kohler riding mower a couple of years ago. After less t...
I have owned a TroyBilt Bronco lawn tractor for ** years and have had wear out and repa...
Help me with my issue

Troy-Bilt Live Support Statistics

Live chat starting pointhttp://troybilt.custhelp.com/app/chat/chat_launch
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-5pm EST
Best time to chat3:15pm
Average wait3
Current wait3
Rank (overall)3
Alternate methodsphone or chat
Quality of communication35%
Quality of help73%
Customer votes34,872
Information last updatedFri Nov 27 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-828-5500

Chatting with Troy-Bilt Customer Service

Live chat with Troy-Bilt by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Troy-Bilt about. We can usually help ensure a better outcome. This is the best way to live chat with Troy-Bilt because 4,194 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Troy-Bilt usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://troybilt.custhelp.com/app/chat/chat_launch are used to handling Where to buy, Complaint, Repairs, Returns and other customer service issues. When you chat with Troy-Bilt agents, they are most likely chatting with you from their call center located in Jacksonville, FL or Honduras. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-5pm EST. It's hard to tell if companies like Troy-Bilt offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Troy-Bilt with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Troy-Bilt

While Troy-Bilt does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Troy-Bilt is their 800-828-5500 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Troy-Bilt? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Troy-Bilt and GetHuman affiliated?

GetHuman and Troy-Bilt have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Troy-Bilt Contact Info

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