TiVo Live Chat

How to chat with TiVo by GetHuman

Live Chat with TiVo Agents
http://www.tivo.com/abouttivo/contactus/index.html
Click "Start Chat"
Current Wait: 3 mins (avg 3)
Hours: Mon-Fri 7am-7pm, Sat-Sun 8am-6pm PST
Why did you want to chat with TiVo?
Chat topic: Technical supportChat topic: Where to buyChat topic: ComplaintChat topic: RepairsChat topic: ReturnsWant to chat for a different reason

TiVo Live Support Statistics

Live chat starting point
http://www.tivo.com/abouttivo/contactus/index.html
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 7am-7pm, Sat-Sun 8am-6pm PST
Best time to chat
1pm
Average wait
3
Current wait
3
Rank (overall)
4
Alternate methods
phone or web or chat
Quality of communication
32%
Quality of help
57%
Customer votes
31,050
Information last updated
Sat Jul 14 2018 10:00:00 GMT+0000 (UTC)
Best phone number
877-367-8486

Chatting with TiVo Customer Service

Live chat with TiVo by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with TiVo about. We can usually help ensure a better outcome. This is the best way to live chat with TiVo because 7,986 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case TiVo usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.tivo.com/abouttivo/contactus/index.html are used to handling Technical support, Where to buy, Complaint, Repairs, Returns and other customer service issues. When you chat with TiVo agents, they are most likely chatting with you from their call center located in Phoenix, AZ or Mexico. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-7pm, Sat-Sun 8am-6pm PST. It's hard to tell if companies like TiVo offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting TiVo with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting TiVo

While TiVo does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for TiVo is their 877-367-8486 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact TiVo? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

TiVo Contact Info

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