Straight Talk Live Chat

How to chat with Straight Talk by GetHuman

Current Wait: 141 mins (avg 100)
Hours: 8am-midnight EST
Click "Live Help" to the right
Why did you want to chat with Straight Talk?

Topics from recent customer chat windows

need a new phone turned on
Need to cancel service
Phone inactive and email was sent out with documents to have phone made active. Didn’t...
I suspended my service and was told to call back with Sims number to switch service to...
I have a pending transaction.
I forgot my transfer pin how can I change it
I need the account number so I can transfer phones
I'm not able to call or receive calls. It keeps saying not registered on network, but I...
My CUG doesn't last for * month again after subscription
I recharged my phone yesterday directly from my bank account using my mobile app. I hav...
i bought a $** phone plan like i been doing for years with straight talk and i lost the...
I do not have calling service on my phone right now. My phone has been acting very fun...
My glo sim stopped to work and they said I should contact customer care and don't have...
website will not let me redeem sixty five hundred of my seven thousand rewards points...
Help me with my issue

Straight Talk Live Support Statistics

Live chat starting pointhttp://www.straighttalk.com/wps/portal/home/support/contactus
Call-back availableNO
Department you chat withCustomer Service
Chat center hours8am-midnight EST
Best time to chat9am
Average wait100
Current wait141
Rank (overall)2
Alternate methodsphone or chat or email or twitter or web or facebook
Quality of communication58%
Quality of help47%
Customer votes35,788
Information last updatedFri Apr 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-876-5753

Chatting with Straight Talk Customer Service

Live chat with Straight Talk by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Straight Talk about. We can usually help ensure a better outcome. This is the best way to live chat with Straight Talk because 115,920 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Straight Talk usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.straighttalk.com/wps/portal/home/support/contactus are used to handling Lost or Stolen Phone, Device Support, Transfer Phone Number, SIM Card Transfer, Account Access and other customer service issues. When you chat with Straight Talk agents, they are most likely chatting with you from their call center located in Florida. Live chat is rarely available 24/7, and this department is open 8am-midnight EST. It's hard to tell if companies like Straight Talk offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Straight Talk with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Straight Talk

While Straight Talk does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for Straight Talk is their 800-876-5753 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Straight Talk? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Straight Talk and GetHuman affiliated?

GetHuman and Straight Talk have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Straight Talk Contact Info

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