Staples Live Chat

How to chat with Staples by GetHuman

Live Chat with Staples Agents
https://www.staples.com/sbd/content/help-center/contact-us.html
Click on "Live Customer Support" towards the bottom.
Current Wait: 3 mins (avg 3)
Hours: Mon-Fri 8am-8pm EST
Why did you want to chat with Staples?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Staples Live Support Statistics

Live chat starting point
https://www.staples.com/sbd/content/help-center/contact-us.html
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-8pm EST
Best time to chat
3pm
Average wait
3
Current wait
3
Rank (overall)
3
Alternate methods
phone or web or chat or twitter
Quality of communication
37%
Quality of help
71%
Customer votes
40,019
Information last updated
Thu Nov 15 2018 09:00:00 GMT+0000 (UTC)
Best phone number
800-333-3330

Chatting with Staples Customer Service

Live chat with Staples by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Staples about. We can usually help ensure a better outcome. This is the best way to live chat with Staples because 2,982 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Staples usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.staples.com/sbd/content/help-center/contact-us.html are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Staples agents, they are most likely chatting with you from their call center located in San Antonio, TX or Mexico. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-8pm EST. It's hard to tell if companies like Staples offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Staples with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Staples

While Staples does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Staples is their 800-333-3330 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Staples? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Staples Contact Info

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