Redbox Live Chat

How to chat with Redbox by GetHuman

Live Chat with Redbox Agents
https://redbox.custhelp.com/app/ask
Click "Chat Live with a service representative"
Current Wait: 20 mins (avg 20)
Hours: 24 hours, 7 days
Why did you want to chat with Redbox?
Chat topic: Cancel subscriptionChat topic: Overcharge/strange chargeChat topic: Never received movieChat topic: ReturnsWant to chat for a different reason

Redbox Live Support Statistics

Live chat starting point
https://redbox.custhelp.com/app/ask
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
9:30am
Average wait
20
Current wait
20
Rank (overall)
2
Alternate methods
phone or chat or email
Quality of communication
73%
Quality of help
76%
Customer votes
46,177
Information last updated
Sun Sep 23 2018 08:00:00 GMT+0000 (UTC)
Best phone number
866-733-2693

Chatting with Redbox Customer Service

Live chat with Redbox by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Redbox about. We can usually help ensure a better outcome. This is the best way to live chat with Redbox because 48,744 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Redbox usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://redbox.custhelp.com/app/ask are used to handling Cancel subscription, Overcharge/strange charge, Never received movie, Returns and other customer service issues. When you chat with Redbox agents, they are most likely chatting with you from their call center located in Texas or Louisiana or Arkansas or Virginia. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Redbox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Redbox with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Redbox

While Redbox does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Redbox is their 866-733-2693 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Redbox? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Redbox Contact Info

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