Qwest Live Chat

How to chat with Qwest by GetHuman

Qwest Live Support Statistics

Live chat starting point
http://www.qwest.com/residential/customerService/contactus/internet.html#liveagent
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 12am-12pm EST
Best time to chat
3:30pm
Average wait
10
Current wait
12
Rank (overall)
4
Alternate methods
phone or chat or web or twitter or email
Quality of communication
62%
Quality of help
52%
Customer votes
25,940
Information last updated
Sat Nov 17 2018 09:00:00 GMT+0000 (UTC)
Best phone number
866-642-0444

Chatting with Qwest Customer Service

Live chat with Qwest by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Qwest about. We can usually help ensure a better outcome. This is the best way to live chat with Qwest because 2,814 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Qwest usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.qwest.com/residential/customerService/contactus/internet.html#liveagent are used to handling Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. When you chat with Qwest agents, they are most likely chatting with you from their call center located in Southlake, TX or Mexico. Live chat is rarely available 24/7, and this department is open Mon-Fri 12am-12pm EST. It's hard to tell if companies like Qwest offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Qwest with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Qwest

While Qwest does offer live chat as a way to get help, they also have a phone number. In total, there are 11 ways to get in touch with them. The best phone number for Qwest is their 866-642-0444 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Qwest? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Qwest Contact Info

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