Pottery Barn Live Chat

How to chat with Pottery Barn by GetHuman

Live Chat with Pottery Barn Agents
http://www.potterybarn.com/customer-service/
Click "Live Chat" on the lower left
Current Wait: 2 mins (avg 1)
Hours: 5am-9pm PST
Why did you want to chat with Pottery Barn?
Chat topic: Cancel orderChat topic: Missing itemsChat topic: ReturnChat topic: WarrantyChat topic: Track my shipmentWant to chat for a different reason

Pottery Barn Live Support Statistics

Live chat starting point
http://www.potterybarn.com/customer-service/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
5am-9pm PST
Best time to chat
1pm
Average wait
1
Current wait
2
Rank (overall)
2
Alternate methods
phone or chat or email or web
Quality of communication
40%
Quality of help
33%
Customer votes
37,965
Information last updated
Tue Jul 17 2018 10:00:00 GMT+0000 (UTC)
Best phone number
888-779-5176

Chatting with Pottery Barn Customer Service

Live chat with Pottery Barn by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Pottery Barn about. We can usually help ensure a better outcome. This is the best way to live chat with Pottery Barn because 8,556 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Pottery Barn usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.potterybarn.com/customer-service/ are used to handling Cancel order, Missing items, Return, Warranty, Track my shipment and other customer service issues. When you chat with Pottery Barn agents, they are most likely chatting with you from their call center located in Phoenix, AZ or Mexico. Live chat is rarely available 24/7, and this department is open 5am-9pm PST. It's hard to tell if companies like Pottery Barn offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Pottery Barn with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Pottery Barn

While Pottery Barn does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Pottery Barn is their 888-779-5176 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Pottery Barn? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Pottery Barn Contact Info

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