PETCO Live Chat

How to chat with PETCO by GetHuman

https://www.petco.com/contact-us
Live Chat with PETCO Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 5 minutes.
  • Current estimated wait time for an agent to join your chat window is 5 mins.
Despite the fact that PETCO has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I recently upgraded from a * *** gallon tank to a ** gallon tank. I’m using the same wa...
my gold fish ate pop rock and he looks like he is about to explode and i do nt know wha...
the dog is sick I think
My pet fish is in trouble
I have a chameleon and we put moss at the bottom of his cage. Recently he’s been puking...
Umm my goldfish ate a banana whole and its giant now
My fish ate pop rocks
I am trying to see what Petco has an item I want to buy in the store
My cat wont eat or drink. Hes not moving or getting up to go to the bathroom he pees hi...
It’s my fish... I may of fed it some pop rocks instead of fish food... I wasn’t wearing...
Would like to start stocking SoPhresh Earth Conscious Bio-Energy Cat Stain and Odor Rem...
Hello, I was wondering if I can keep my beta fish in a cereal bowl or a deep plate. I h...
Just a question. About and Id tag. Why do i have to write for *** characters? Well my q...
Where is my order? order************** this was ordered on *** **...I am waiting patiently
Help me with my issue

PETCO Live Support Statistics

Live chat starting pointhttps://www.petco.com/contact-us
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:45am
Average wait5
Current wait5
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication48%
Quality of help77%
Customer votes75,664
Information last updatedMon Mar 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-824-7257

Chatting with PETCO Customer Service

Live chat with PETCO by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with PETCO about. We can usually help ensure a better outcome. This is the best way to live chat with PETCO because 11,592 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case PETCO usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.petco.com/contact-us are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with PETCO agents, they are most likely chatting with you from their call center located in Norfolk, VA or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like PETCO offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting PETCO with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting PETCO

While PETCO does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for PETCO is their 888-824-7257 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact PETCO? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are PETCO and GetHuman affiliated?

GetHuman and PETCO have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

PETCO Contact Info

Information that GetHuman and its users have gathered about how to best reach PETCO
PETCO Phone NumberMore PETCO Contact Info

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