PETCO Live Chat

How to chat with PETCO by GetHuman

Best alternative to chatting with PETCO:
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Why did you want to chat with PETCO?

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Topics in recent chat windows with PETCO

PETCO Live Chat - by the Numbers

Live chat starting point
https://sales.liveperson.net/hc/46281118/?&cmd=file&file=visitorWantsToChat&site=46281118&channel=web&d=1412375100814&LEAppKey=047b03d1a44846d08576eafe02643949&referrer=%28engage%29%20http%3A//www.petco.com/Content/ContactSubTopic.aspx%3FPC%3Dcontactpetco
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
7am-10pm EST
Best time to chat
1:15pm
Average wait
5
Current wait
5
Rank (overall)
2
Alternate methods
phone or chat or web
Quality of communication
50%
Quality of help
79%
Customer votes
75,662
Information last updated
Fri Dec 15 2017 10:00:00 GMT+0000 (UTC)
Best phone number
888-824-7257

Chatting with PETCO Customer Service

Live chat with PETCO by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with PETCO about. We can usually help ensure a better outcome. This is the best way to live chat with PETCO because 17,100 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case PETCO usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://sales.liveperson.net/hc/46281118/?&cmd=file&file=visitorWantsToChat&site=46281118&channel=web&d=1412375100814&LEAppKey=047b03d1a44846d08576eafe02643949&referrer=%28engage%29%20http%3A//www.petco.com/Content/ContactSubTopic.aspx%3FPC%3Dcontactpetco are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with PETCO agents, they are most likely chatting with you from their call center located in Norfolk, VA or Philippines. Live chat is rarely available 24/7, and this department is open 7am-10pm EST. It's hard to tell if companies like PETCO offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting PETCO with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting PETCO

While PETCO does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for PETCO is their 888-824-7257 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact PETCO? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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