Oneida.com Live Chat

How to chat with Oneida.com by GetHuman

Live Chat with Oneida.com Agents
http://www.oneida.com/customerservice/contact-us
Click "Live Chat"
Current Wait: 3 mins (avg 3)
Hours: 24 hours, 7 days
Why did you want to chat with Oneida.com?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Oneida.com Live Support Statistics

Live chat starting point
http://www.oneida.com/customerservice/contact-us
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
10:15am
Average wait
3
Current wait
3
Rank (overall)
1
Alternate methods
chat or phone
Quality of communication
61%
Quality of help
62%
Customer votes
26,607
Information last updated
Sat Jul 14 2018 09:00:00 GMT+0000 (UTC)
Best phone number
888-263-7195

Chatting with Oneida.com Customer Service

Live chat with Oneida.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Oneida.com about. We can usually help ensure a better outcome. This is the best way to live chat with Oneida.com because 54 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Oneida.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.oneida.com/customerservice/contact-us are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Oneida.com agents, they are most likely chatting with you from their call center located in Richardson, TX or Argentina. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Oneida.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Oneida.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Oneida.com

While Oneida.com does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Oneida.com is their 888-263-7195 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Oneida.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Oneida.com Contact Info

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