Nintendo Live Chat

How to chat with Nintendo by GetHuman

Current Wait: 3 mins (avg 2)
Hours: 6am-6:30pm PST
Customer service chat
Why did you want to chat with Nintendo?

Topics from recent customer chat windows

I have had a Nintendo Switch for a little over a year now, and just recently I have bee...
any update on my repair on my switch i sent my switch to be repaired i just want to kno...
Adding funds to account
I need to factory reset my wii console but there is a parental control thing and I boug...
my moms animal crossing will not update
Not an issue but an idea for a Pok*mon game but here is an idea we already have Hyrule...
Adding downloaded switch games from old switch onto new switch console
Can't log into Playstation
Hi yes i have recently made new account on my Nintendo Switch and i would like to chang...
Bought a nintendo switch from someone and they reset it...need to know what u have to d...
My switch is plugged in and “charging” but it has been plugged in for * hours and still...
I am having issues getting my code from the missions Mario ** pins
My remotes wont connect and they all wont let us press buttons. I got these for christm...
Help me with my issue

Nintendo Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hours6am-6:30pm PST
Best time to chat2pm
Average wait2
Current wait3
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication50%
Quality of help79%
Customer votes32,689
Information last updatedSat May 15 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-255-3700

Chatting with Nintendo Customer Service

Live chat with Nintendo by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Nintendo about. We can usually help ensure a better outcome. This is the best way to live chat with Nintendo because 18,432 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Nintendo usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Repairs, Update Account Info, Refund an Order, Track an Order, Device Support and other customer service issues. When you chat with Nintendo agents, they are most likely chatting with you from their call center located in Washington. Live chat is rarely available 24/7, and this department is open 6am-6:30pm PST. It's hard to tell if companies like Nintendo offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Nintendo with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Nintendo

While Nintendo does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Nintendo is their 800-255-3700 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Nintendo? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Nintendo and GetHuman affiliated?

GetHuman and Nintendo have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Nintendo Contact Info

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