Neato.com Live Chat

How to chat with Neato.com by GetHuman

Live Chat with Neato.com Agents
http://www.neatorobotics.com/support/
They make it very hard to spot, but if you scroll all the way down to the very very bottom right corner of the page, you can click on an orange oval button that says Live Chat
Current Wait: 1 mins (avg 1)
Hours: Mon-Fri 8:30am-6pm EST
Why did you want to chat with Neato.com?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Neato.com Live Support Statistics

Live chat starting point
http://www.neatorobotics.com/support/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8:30am-6pm EST
Best time to chat
2:45pm
Average wait
1
Current wait
1
Rank (overall)
3
Alternate methods
email or phone or chat
Quality of communication
70%
Quality of help
39%
Customer votes
39,579
Information last updated
Sat Oct 20 2018 08:00:00 GMT+0000 (UTC)
Best phone number
800-984-9800

Chatting with Neato.com Customer Service

Live chat with Neato.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Neato.com about. We can usually help ensure a better outcome. This is the best way to live chat with Neato.com because 1,380 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Neato.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.neatorobotics.com/support/ are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Neato.com agents, they are most likely chatting with you from their call center located in Sioux Falls, SD or Honduras. Live chat is rarely available 24/7, and this department is open Mon-Fri 8:30am-6pm EST. It's hard to tell if companies like Neato.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Neato.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Neato.com

While Neato.com does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Neato.com is their 800-984-9800 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Neato.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Neato.com Contact Info

Which Companies Offer Chat-based Customer Service?
Chat with Social SecurityChat with SkypeChat with Duke Energy (OH & KY)Chat with PlaystationChat with Booking.comChat with Dominion Virginia PowerChat with SquareChat with Ourtime.com
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!