Megabus Live Chat

How to chat with Megabus by GetHuman
Live Chat with Megabus Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Megabus has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

The arriv*e at Kingston from the Montr*al at**:**
I have purchased tickets from Philadelphia to New York today, and also return tickets f...
Change my booking time
I would like a refund since the bus left a couple people including me at philadelphia t...
Hi, I have a reservation booked for , **********, my reservation no is...
I lost my “really precious stuff” in the bus yesterday in Aug **th. It’s a stuffed toy...
I still not received yet booking confirmation
Yes I had a ticket for my son to return home from Houston Texas yesterday the ** he mis...
I left my purse on the megabus just last night and I’m hoping it’s something I can easi...
Are you still running buses between Cincinnati and Chicago
Hi my name is lovepreet singh sidhu. I want to discuss a incident which happened in tod...
Help me with my issue

Megabus Live Support Statistics

Live chat starting point
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:15pm
Average wait1
Current wait2
Rank (overall)8
Alternate methodsphone or email or twitter or web or chat
Quality of communication82%
Quality of help73%
Customer votes50,216
Information last updatedWed Dec 06 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-462-6342

Chatting with Megabus Customer Service

Live chat with Megabus by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Megabus about. We can usually help ensure a better outcome. This is the best way to live chat with Megabus because 175,818 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Megabus usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Refund Booking, Find Itinerary, Change Booking, Problem With a Reservation, Missing Item and other customer service issues. When you chat with Megabus agents, they are most likely chatting with you from their call center located in California or South Carolina or Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Megabus offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Megabus with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Megabus

While Megabus does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Megabus is their 877-462-6342 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Megabus? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Megabus and GetHuman affiliated?

GetHuman and Megabus have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Megabus Contact Info

Information that GetHuman and its users have gathered about how to best reach Megabus
Megabus Phone NumberMore Megabus Contact Info

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