LiveChat Live Chat

How to chat with LiveChat by GetHuman

Live Chat with LiveChat Agents
http://livechatinc.com
Click "Chat now" in the bottom right corner of the page
Current Wait: 1 mins (avg 1)
Hours: 24 hours, 7 days
Why did you want to chat with LiveChat?
Chat topic: Service problemChat topic: Cancel serviceChat topic: Change planChat topic: Overcharge/Strange chargeChat topic: Technical supportWant to chat for a different reason

LiveChat Live Support Statistics

Live chat starting point
http://livechatinc.com
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
1:30pm
Average wait
1
Current wait
1
Rank (overall)
2
Alternate methods
email or chat or phone or web
Quality of communication
35%
Quality of help
80%
Customer votes
21,763
Information last updated
Sun Nov 11 2018 10:00:00 GMT+0000 (UTC)
Best phone number
617-275-2400

Chatting with LiveChat Customer Service

Live chat with LiveChat by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with LiveChat about. We can usually help ensure a better outcome. This is the best way to live chat with LiveChat because 54 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case LiveChat usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://livechatinc.com are used to handling Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer service issues. When you chat with LiveChat agents, they are most likely chatting with you from their call center located in Sioux Falls, SD or Mexico. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like LiveChat offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting LiveChat with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting LiveChat

While LiveChat does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for LiveChat is their 617-275-2400 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact LiveChat? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

LiveChat Contact Info

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