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How do I set up chat for my website?

Asked 4 months ago
Setting up chat for a website using LiveChat involves several straightforward steps. First, you will need to create an account on the LiveChat website. Once you have registered and logged in, you can access the LiveChat dashboard where the configuration process begins. The next step is to customize the chat widget according to your preferences. LiveChat provides various options for designing the chat window, allowing you to choose colors, position on the page, and even greetings that align with your branding and the tone of your business. Customization helps ensure that the chat feature is appealing and matches your website's aesthetic. After completing the customization, LiveChat will provide you with a piece of JavaScript code. This code is crucial as it integrates the chat feature into your website. You will need to copy this code and paste it into the HTML of your website. This is typically done in the footer section of your website's code, ensuring it loads on every page. If you are using a website builder or content management system, such as WordPress, Wix, or Shopify, LiveChat usually offers plugins or integrations that simplify this process. After pasting the code or installing the plugin, you can return to your LiveChat dashboard to test the functionality of the chat. Finally, be sure to monitor your chat settings regularly and train your team on how to utilize the platform effectively. For any specific assistance, the LiveChat website may have additional resources available, including guides and support options tailored to your needs.
Answered Jul 27th 2025

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