Lexus Live Chat

How to chat with Lexus by GetHuman

Live Chat with Lexus Agents
http://www.lexus.com/contact/
Click "Live Chat"
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 8am-9pm, Sat 10am-7pm EST
Why did you want to chat with Lexus?
Chat topic: Where to buyChat topic: ComplaintChat topic: RepairsChat topic: ReturnsWant to chat for a different reason

Lexus Live Support Statistics

Live chat starting point
http://www.lexus.com/contact/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 8am-9pm, Sat 10am-7pm EST
Best time to chat
2:15pm
Average wait
1
Current wait
2
Rank (overall)
2
Alternate methods
phone or chat or web
Quality of communication
45%
Quality of help
58%
Customer votes
45,698
Information last updated
Sat Sep 22 2018 08:00:00 GMT+0000 (UTC)
Best phone number
800-255-3987

Chatting with Lexus Customer Service

Live chat with Lexus by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Lexus about. We can usually help ensure a better outcome. This is the best way to live chat with Lexus because 438 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Lexus usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.lexus.com/contact/ are used to handling Where to buy, Complaint, Repairs, Returns and other customer service issues. When you chat with Lexus agents, they are most likely chatting with you from their call center located in Fort Mill, SC or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-9pm, Sat 10am-7pm EST. It's hard to tell if companies like Lexus offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Lexus with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Lexus

While Lexus does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Lexus is their 800-255-3987 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Lexus? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Lexus Contact Info

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