© GetHuman Inc.

Lexus Customer FAQ

Top Answers & How-to Guides

What is Lexus's Phone Number?

The question we are asked most often is about how to talk to Lexus customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Lexus customer service, get an answer now.
Contact Lexus customer service

Recent Lexus Customer Questions

Help me with my Lexus customer service issue

Scheduling and Purchasing

How do I schedule a test drive?

To schedule a test drive with Lexus, individuals should visit the Lexus website, find their desired vehicle, and utilize the...
Read more

What are the available financing options?

Lexus provides several financing options to meet varied customer needs, including traditional financing through banks or Lexus...
Read more

Can I lease a Lexus vehicle?

Leasing a Lexus is an option for those who do not want to purchase one outright, with tailored programs that often lead to...
Read more

How can I find a Lexus dealership near me?

To locate a nearby Lexus dealership, visiting the official Lexus website is recommended. There, you will find a dealership...
Read more

Warranty and Maintenance

What is the warranty coverage for Lexus vehicles?

Lexus vehicles typically have a four-year or 50,000-mile basic warranty, covering most parts due to defects. A six-year or...
Read more

What does the Lexus maintenance schedule look like?

Lexus maintenance schedules differ by model and year, typically recommending inspections and services at five to ten thousand...
Read more

Does Lexus offer any roadside assistance services?

Lexus provides roadside assistance as part of its devotion to customer care, typically aligned with the vehicle's warranty...
Read more

Safety and Technology

What is Lexus' commitment to safety?

Lexus is deeply committed to safety, integrating advanced technologies, rigorous testing, and high-strength materials into its...
Read more

What is Lexus Enform and what features does it offer?

Lexus Enform is a suite of connected services that improves the ownership experience by offering features focused on...
Read more

What are the available technology features in Lexus vehicles?

Lexus vehicles integrate advanced technology to enhance driving, safety, and convenience, featuring a premium infotainment...
Read more

Lexus Programs and Vehicles

What are the advantages of owning a Lexus Certified Pre-Owned vehicle?

Owning a Lexus Certified Pre-Owned vehicle has numerous benefits, including a rigorous inspection process, a comprehensive...
Read more

Does Lexus offer any hybrid or electric vehicles?

Lexus has a strong presence in hybrid technology, offering models like the ES, RX, and NX that combine gasoline engines with...
Read more

What is the Lexus Rewards program?

The Lexus Rewards program is a loyalty scheme that enhances the brand experience for owners. It allows members to earn points...
Read more

What are the benefits of subscribing to Lexus vehicle updates?

Subscribing to Lexus vehicle updates keeps owners informed about new models, safety recalls, and service campaigns. It also...
Read more
We look to the Lexus issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Lexus issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!