Kmart Live Chat

How to chat with Kmart by GetHuman

Topics from recent customer chat windows

My order number ********* is being shipped to the wrong address my address is **** Clar...
i am thinking about buying an eliptical can you help me w*?s
Did not receive items that were delivered.*Order ********* - ME JANE KIDS boys hooded w...
I need to get proof that I received my influenza shot this year. Kmart (bay city, mi) c...
Im inquiring about a refund i was suppose to get back onto my credit card
If I don’t Pay my layaway in time what’s going to happen with my order
Chatting with Lily and all disappeared I want to get back with Lily
Break the rules message me: **********, yes I'm real and lonely.
I am getting no where with this information you ask over and over again I tell you the...
Items were never delivered. That's the best detail
I would like my Items I had ordered. They are for Gifts.
I order items in November **** *Item * ***w*************Item ***w*************Item ***w...
order **********...throw was the wrong design...not able to get refund or send back..ju...
I was at this store on ******** around ****pm and waited in line at customer service fo...
Help me with my issue

Kmart Live Support Statistics

Live chat starting pointhttps://sales.liveperson.net/hc/37457093/?cmd=file&file=visitorWantsToChat&site=37457093&byhref=1&SESSIONVAR!skill=kmart-general-chat-service-english&SESSIONVAR!staticButton=kmart-chat-cshome-service-english
Call-back availableNO
Department you chat withCustomer Service
Chat center hours6am-midnight CST
Best time to chat10:45am
Average wait3
Current wait3
Rank (overall)2
Alternate methodsphone or chat or email or web
Quality of communication47%
Quality of help63%
Customer votes45,001
Information last updatedTue Sep 22 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-697-7125

Chatting with Kmart Customer Service

Live chat with Kmart by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Kmart about. We can usually help ensure a better outcome. This is the best way to live chat with Kmart because 17,940 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Kmart usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://sales.liveperson.net/hc/37457093/?cmd=file&file=visitorWantsToChat&site=37457093&byhref=1&SESSIONVAR!skill=kmart-general-chat-service-english&SESSIONVAR!staticButton=kmart-chat-cshome-service-english are used to handling Refunds, Cancel an order, Complaint, Location finder and other customer service issues. When you chat with Kmart agents, they are most likely chatting with you from their call center located in St. Louis, MO or Argentina. Live chat is rarely available 24/7, and this department is open 6am-midnight CST. It's hard to tell if companies like Kmart offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Kmart with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Kmart

While Kmart does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Kmart is their 800-697-7125 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Kmart? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Kmart and GetHuman affiliated?

GetHuman and Kmart have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Kmart Contact Info

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