Kmart Live Chat

How to chat with Kmart by GetHuman

https://searskmart.force.com/kmartask/s/
Live Chat with Kmart Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 3 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Kmart has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I. Gave the wrong shipping address for my package
Need my shipping addressd change to a correct one
Gave the wrong shipping addresss and need it corrected
I would like to commend an employee at Kmart Marion SA for her excellent customer skill...
I'm trying to process my layaway and it says i can't use my address but i just recently...
** NOVEMBER ****- urgent - ******@***.com ******@***.com***RE. NEED TO PURCHASE- A...
I was at a kmart in kallispel, mt yesterday **-**-** which is about ** *** away from...
Does kmart have afterpay in store?
Issue with Order delivery
I am irate I placed an order for abday gify that was ot be delivered *** and it has ye...
yes l would like to know why there ask for a double payment if its bi-weekly
I am having a problem with an order I placed for woman's incontinence products for my...
I returned Order ********** because they sent me the wrong tot I ordered for my grandso...
I received an item I never ordered. It shows that I was billed for this item on a credi...
Help me with my issue

Kmart Live Support Statistics

Live chat starting pointhttps://searskmart.force.com/kmartask/s/
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9:30am
Average wait3
Current wait3
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication48%
Quality of help62%
Customer votes45,003
Information last updatedSat Apr 13 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-562-7848

Chatting with Kmart Customer Service

Live chat with Kmart by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Kmart about. We can usually help ensure a better outcome. This is the best way to live chat with Kmart because 17,940 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Kmart usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://searskmart.force.com/kmartask/s/ are used to handling Refunds, Cancel an order, Complaint, Location finder and other customer service issues. When you chat with Kmart agents, they are most likely chatting with you from their call center located in St. Louis, MO or Argentina. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Kmart offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Kmart with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Kmart

While Kmart does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Kmart is their 866-562-7848 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Kmart? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Kmart and GetHuman affiliated?

GetHuman and Kmart have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Kmart Contact Info

Information that GetHuman and its users have gathered about how to best reach Kmart
Kmart Phone NumberMore Kmart Contact Info

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