Key Bank Live Chat

How to chat with Key Bank by GetHuman

Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Use this link to start a live chat
Why did you want to chat with Key Bank?

Topics from recent customer chat windows

Key bank has me on hold for * ******* hours
Trying to get an account online with key bank*Hooked up not accepting drivers license no
Waiting for my card, Also need dispute
Card is locked for some reason.
I want to know my balance
Can not.access my account *Cannot make any withdrawals and each time I use it and swipe...
I would like to replace my old card I lost it
I have a unemployment card in washington State i need to dispute a transaction
Trying to active my card been on hold for over an hour.
I forgot my pin and now i cant use my card
I forgot my pin and now incnt use my card
I’m getting a run around on a key bank card for unemployment that I have never received...
I want to close my acct
I never received my key debit card for unemployment. My first unemployment payment is...
Help me with my issue

Key Bank Live Support Statistics

Live chat starting pointhttps://www.key.com/about/customer-service/live-chat.jsp
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat3:45pm
Average wait1
Current wait2
Rank (overall)5
Alternate methodsphone or web or chat
Quality of communication56%
Quality of help79%
Customer votes54,579
Information last updatedWed Feb 24 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-539-2968

Chatting with Key Bank Customer Service

Live chat with Key Bank by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Key Bank about. We can usually help ensure a better outcome. This is the best way to live chat with Key Bank because 5,076 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Key Bank usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.key.com/about/customer-service/live-chat.jsp are used to handling Setup an account, Question, Complaint and other customer service issues. When you chat with Key Bank agents, they are most likely chatting with you from their call center located in Westlake, TX or Jamaica. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Key Bank offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Key Bank with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Key Bank

While Key Bank does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Key Bank is their 800-539-2968 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Key Bank? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Key Bank and GetHuman affiliated?

GetHuman and Key Bank have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Key Bank Contact Info

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