JCP.com Live Chat

How to chat with JCP.com by GetHuman

JCP.com does not offer customer support through live chat.
Why did you want to chat with JCP.com?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

I placed an order online in march for store pick up and the store is closed. order is s...
How do I find out if there is any balance on a gift card?
I purchased * *pc place settings of the Ambrose dinnerware. I LOVE IT!! The problem i...
My order***************** is missing. UPS tracking numbers were emailed to me almost...
I purchased a gift card from JCP it is not a JCP gift card . The gift card is a Happy D...
Have only received part of my order. Where is the rest..?It says the we’re both deliver...
My order says delivered on December *th but I haven’t received it.
I received notice my order is on hold
My credit card isn't working.
Order says delivered but not ever received. Can’t get through to someone at customer se...
I wrote you yesterday..on jcp order ******************. I called *:** this moring and t...
You guys took money from my account without my permission. I just my money back into my...
You guys took money from my account without my permission.
My product says delayed. Why is that?
Help me with my issue

Chatting with JCP.com Customer Service

GetHuman always knows the way to live chat with a company like JCP.com when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 936 customers have searched for JCP.com live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your JCP.com customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other JCP.com customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with JCP.com is because they have Returns, Cancel order, Change order, Track order, Complaint and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone information for your specific problem. It's hard to tell if companies like JCP.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting JCP.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting JCP.com

While JCP.com does not offer live chat, they do have a phone number. There is only 1 way to get customer help from them. The best phone number for JCP.com is their 800-322-1189 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact JCP.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are JCP.com and GetHuman affiliated?

GetHuman and JCP.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

JCP.com Contact Info

Information that GetHuman and its users have gathered about how to best reach JCP.com
JCP.com Live Chat

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