JC Penney Live Chat Support: Shortcuts & Tips

JC Penney Live Chat

Live Chat
Customer Service
Mon-Sat 9am-10pm CST
On right side of screen click "Chat"
Our experts can also chat with JC Penney on your behalf to resolve your issue:

Tips before you chat with JC Penney

We catalog the best ways through tough customer service issues. We may be able to tell you the right questions to ask or things to say. Before you start live chatting an JC Penney Amazon rep, write below why you are contacting them.
Popular examples of why customers try to chat online with JC Penney reps:
Other JC Penney customers chatting with JC Penney recently for these reasons:

Did you already chat with JC Penney?

If you're already in a chat conversation with a rep from JC Penney and aren't getting anywhere, you might want to have one of our pros take a shot on your behalf. Or you can write a review to share with other customers.
I chatted but am not satisfied- what can I do?Write a review for JC Penney support
Some recent reviews from other JC Penney customers to chatted with customer service:

Best JC Penney toll-free numbers and support

This is the best live chat for JC Penney, but it's the #5 way to contact them overall according to 203455 GetHuman users. Below is the best way to contact JC Penney customer service.
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