Ikea Live Chat

How to chat with Ikea by GetHuman

Live Chat with Ikea Agents
  • Chat is available Mon-Sun 9am-10pm EST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Ikea has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I ordered a Stockholm mirror (order *********) from Ikea that was delivered but cracked...
need to know if the sofa I want needs to be assembled*Article Number****.***.***Kivik...
I need to check for product availability
Unable to make return payment
Want to pick up order instead of delivery
Bought some trofast shelves but they are not lining up correctly making the bins fall o...
Good morning, *We are moving out of our house on the *th January ****, with no forward...
We have a credit with Turkish Airlines to use at your store. How do we do that in the U...
I’m missing my order , it’s a night stand *MALM**-drawer chest*Article no: ***.***.***O...
*. Order problems**. Cannot log on to website
My order has not arrived yet. It was supposed to arrive on the **th. There has been no...
The product I picked up front the store was slightly damaged
I would like a reciept for something I bought
When stock will be back in
Help me with my issue

Ikea Live Support Statistics

Live chat starting pointhttp://www.ikea.com/ms/en_US/customer_service/contact_us/contact.html
Department you chat withCustomer Service
Chat center hoursMon-Sun 9am-10pm EST
Best time to chat2:30pm
Average wait1
Current wait2
Rank (overall)4
Alternate methodsphone or web or chat
Quality of communication51%
Quality of help50%
Customer votes64,739
Information last updatedWed Feb 28 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-888-4532

Chatting with Ikea Customer Service

Live chat with Ikea by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Ikea about. We can usually help ensure a better outcome. This is the best way to live chat with Ikea because 142,806 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Ikea usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.ikea.com/ms/en_US/customer_service/contact_us/contact.html are used to handling Contact customer support, Delivery issue, Cancel order, Wrong Item received, Item missing and other customer service issues. When you chat with Ikea agents, they are most likely chatting with you from their call center located in Texas or Arizona or Scotland. Live chat is rarely available 24/7, and this department is open Mon-Sun 9am-10pm EST. It's hard to tell if companies like Ikea offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Ikea with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Ikea

While Ikea does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Ikea is their 888-888-4532 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Ikea? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Ikea and GetHuman affiliated?

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Ikea Contact Info

Information that GetHuman and its users have gathered about how to best reach Ikea
Ikea Phone NumberMore Ikea Contact Info

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