Ikea Live Chat

How to chat with Ikea by GetHuman

Current Wait: 3 mins (avg 1)
Hours: 24 hours, 7 days
Click "Ask Anna" for automated chat answers
Why did you want to chat with Ikea?

Topics from recent customer chat windows

Wanted to check the status of our order **********.*Thank you
I'm waiting my delivery today but my order didn't arrive. My order number is **********
I ordered * week ago from online.....still in first stages....paid to have it delivered...
Is Click & Pick (the service where you can order something and then pick it up at Ikea...
Online ordering not working, so I'd like to place an order.
I just resencently got my delivery for my kitchen expect I'm missing a open door above...
need help with wobbly cabinet item * ***.***.**. we have checked all we can but its ver...
I had a delivery booked for Monday **rd then received a text saying it will be the **st...
I need to change an order I placed online.
How do I purchase the Godmorgon sink cabinet (**.*inches, with * drawers, white stained...
Today i wheit deliver butt not come
Hi can you check the order status for order **********?
Hi*I had an online order for today’s delivery. But I haven’t received anything yet.*My...
My order ********* was to be delivered on Mar**. To date it has not arrived and I have...
Help me with my issue

Ikea Live Support Statistics

Live chat starting point
http://www.ikea.com/ms/en_US/customer_service/contact_us/contact.html
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
10:45am
Average wait
1
Current wait
3
Rank (overall)
4
Alternate methods
phone or web or chat
Quality of communication
48%
Quality of help
47%
Customer votes
64,743
Information last updated
Sat Apr 04 2020 08:00:00 GMT+0000 (UTC)
Best phone number
888-888-4532

Chatting with Ikea Customer Service

Live chat with Ikea by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Ikea about. We can usually help ensure a better outcome. This is the best way to live chat with Ikea because 142,806 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Ikea usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.ikea.com/ms/en_US/customer_service/contact_us/contact.html are used to handling Refunds and returns, Looking For an Item, Cancel Order, Problem With an Order, Missing Item and other customer service issues. When you chat with Ikea agents, they are most likely chatting with you from their call center located in Texas or Arizona or Scotland. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Ikea offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Ikea with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Ikea

While Ikea does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Ikea is their 888-888-4532 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Ikea? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Ikea and GetHuman affiliated?

GetHuman and Ikea have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Ikea Contact Info

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