Horchow.com Live Chat

How to chat with Horchow.com by GetHuman

Live Chat with Horchow.com Agents
http://www.horchow.com/store/service/nmSiteMap.jhtml
Current Wait: 3 mins (avg 1)
Hours: 24 hours, 7 days
Best alternative to chatting with Horchow.com:
For relevant help, and to make sure your issue gets attention, tell us the problem below.

Why did you want to chat with Horchow.com?

We want to get you the right department and more attention on your issue.

Topics in recent chat windows with Horchow.com

Horchow.com Live Chat - by the Numbers

Live chat starting point
http://www.horchow.com/store/service/nmSiteMap.jhtml
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
2:45pm
Average wait
1
Current wait
3
Rank (overall)
2
Alternate methods
phone or chat
Quality of communication
48%
Quality of help
45%
Customer votes
47,461
Information last updated
Sat Feb 17 2018 10:00:00 GMT+0000 (UTC)
Best phone number
877-944-9888

Chatting with Horchow.com Customer Service

Live chat with Horchow.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Horchow.com about. We can usually help ensure a better outcome. This is the best way to live chat with Horchow.com because 828 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Horchow.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.horchow.com/store/service/nmSiteMap.jhtml are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Horchow.com agents, they are most likely chatting with you from their call center located in Norfolk, VA or El Salvador. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Horchow.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Horchow.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Horchow.com

While Horchow.com does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Horchow.com is their 877-944-9888 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Horchow.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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