Home Depot Live Chat

How to chat with Home Depot by GetHuman

Current Wait: 60 mins (avg 38)
Hours: Mon-Sat 6am-12am, Sun 7am-12am EST
Enter name and start live chat
Why did you want to chat with Home Depot?

Topics from recent customer chat windows

Cancel order. UPS Return to sender.
please deliver my item on order *wm**********i placed the order ** minutes ago!*plese d...
instead of picking up at store i would like to have it delivered for free!**wm...
Hello Home Depot,**Are you going to have a sale on carpet or wood flooring? When would...
My appliance was not delivered
I received a check for $****.** from Home Depot USA, inc. I’m not sure why I would be...
I have in store credit can I order something at that particular store and pay the remai...
I ordered a Entrance door a slab from Home Depot and they assured me a door in * weeks...
Hi,*I just saw the Dewalt ** Volt Max XR Lithium-Ion Cordless *** in with Battery Pack...
Pay outstanding HD customer credit card bill on an unactivated card in full and then ca...
I need help returninhmg an item that broke i just want another one. I keep gettibg run...
I purchased a furnace filter **x**x* and that is the wrong size. I can't find the recei...
I would like to write a letter to the VICE PRESIDENT of store operations to make HIM*HE...
Order wj******** I received an email that part of my order was ready for pickup,my orde...
Help me with my issue

Home Depot Live Support Statistics

Live chat starting pointhttp://www.homedepot.com/webapp/catalog/servlet/ContentView?pn=Contact_Us&storeId=10051&langId=-1&catalogId=10053#
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Sat 6am-12am, Sun 7am-12am EST
Best time to chat3pm
Average wait38
Current wait60
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication78%
Quality of help46%
Customer votes30,369
Information last updatedThu Nov 19 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-553-3199

Chatting with Home Depot Customer Service

Live chat with Home Depot by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Home Depot about. We can usually help ensure a better outcome. This is the best way to live chat with Home Depot because 57,798 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Home Depot usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.homedepot.com/webapp/catalog/servlet/ContentView?pn=Contact_Us&storeId=10051&langId=-1&catalogId=10053# are used to handling Refund an Order, Store Feedback, Cancel Order, Appointment Setup, Find an Item and other customer service issues. When you chat with Home Depot agents, they are most likely chatting with you from their call center located in Georgia or Arizona or Utah. Live chat is rarely available 24/7, and this department is open Mon-Sat 6am-12am, Sun 7am-12am EST. It's hard to tell if companies like Home Depot offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Home Depot with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Home Depot

While Home Depot does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Home Depot is their 800-553-3199 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Home Depot? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Home Depot and GetHuman affiliated?

GetHuman and Home Depot have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Home Depot Contact Info

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