Home Depot Live Chat

How to chat with Home Depot by GetHuman

Current Wait: 64 mins (avg 38)
Hours: Mon-Sat 6am-12am, Sun 7am-12am EST
Enter name and start live chat
Why did you want to chat with Home Depot?

Topics from recent customer chat windows

Ordered vinyl plank flooring h.d.said *-*weeks*For install .acs flooring said more like...
Looking for a replacement Vanity SINK BOWL, for an RSI Home products European style van...
How do I email assistant store managers at different HD locations? I was given emails s...
I want to give my contractor a credit for purchase misc items. How do I do that?
I ordered a window for my moms home on April *th by July **st I still had no window. So...
I ordered a dishwasher online from Home Depot over a month ago. My credit card was cha...
I need to speak to a human. I have been so ripped off and I need something done about m...
Orders via internet have arrived and been totally wrong. Missing refunds. I am still wa...
Hi. **I'm trying to login into my pro account online and am unable to do so with my ema...
Order *WD******** in the name Trelle Cavallaro, **** Surrey Lane, Phenix City, AL...
We ordered Leyland Cypress trees online, we rec'd part of the delivery yesterday, the l...
I would like to order light bulbs, medium base, * * inch or so long. The bulbs could b...
I ordered a Ryobi lawn mower on Sept **. Projected delivery was **nd. Now projected del...
How can I find my order number? How can I find out if my order is on back order? When c...
Help me with my issue

Home Depot Live Support Statistics

Live chat starting pointhttp://www.homedepot.com/webapp/catalog/servlet/ContentView?pn=Contact_Us&storeId=10051&langId=-1&catalogId=10053#
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Sat 6am-12am, Sun 7am-12am EST
Best time to chat10:45am
Average wait38
Current wait64
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication77%
Quality of help45%
Customer votes30,368
Information last updatedThu Nov 25 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-553-3199

Chatting with Home Depot Customer Service

Live chat with Home Depot by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Home Depot about. We can usually help ensure a better outcome. This is the best way to live chat with Home Depot because 57,798 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Home Depot usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.homedepot.com/webapp/catalog/servlet/ContentView?pn=Contact_Us&storeId=10051&langId=-1&catalogId=10053# are used to handling Cancel Order, Refund an Order, Appointment Setup, Find an Item, Store Feedback and other customer service issues. When you chat with Home Depot agents, they are most likely chatting with you from their call center located in Georgia or Arizona or Utah. Live chat is rarely available 24/7, and this department is open Mon-Sat 6am-12am, Sun 7am-12am EST. It's hard to tell if companies like Home Depot offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Home Depot with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Home Depot

While Home Depot does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Home Depot is their 800-553-3199 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Home Depot? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Home Depot and GetHuman affiliated?

GetHuman and Home Depot have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Home Depot Contact Info

Which Companies Offer Chat-based Customer Service?

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!