General Motors Live Chat

How to chat with General Motors by GetHuman

Live Chat with General Motors Agents
http://www.gm.com/toolbar/contactUs.html
Current Wait: 2 mins (avg 1)
Hours: Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST
Click "Chat Now"
Why did you want to chat with General Motors?

Topics from recent customer chat windows

I need to speak to someone. my cell is ***-***-****. My name is Ron Naclerio. I am livi...
Trying to find out what is the transmission code for **** Chevy Malibu LT. **Vin * *G*Z...
Transmission going out, need for GMC to fix it
A*c Condenser on my **** Sierra has split I know there are a recall on other models wit...
I recently had to have my ac fixed. This was the third time that I had to have it fixed...
I own a **** chevy ****hd *x* Duramax LML *.* I want to know if *. You guys are going t...
I have an issue with the **** Buick envision That I bought off a dealership and I got o...
Need color code for my vehicle vin**G*AB*F**A*******
As much as this pains me to write this, I am letting you know that my first Ford purcha...
Its been a month now that my car has not started.. At the beginning of all this my car...
Can you tell me the build status of order *ZQZX**? I'd like to know how close we are g...
I have a Human Resources Question: I am engaged to a man who worked in the GM plant in...
I do not have an issue per se...I have a question...I am currently engaged to a man who...
Warranty issue for Chevy
Help me with my issue

General Motors Live Support Statistics

Live chat starting pointhttp://www.gm.com/toolbar/contactUs.html
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST
Best time to chat9am
Average wait1
Current wait2
Rank (overall)3
Alternate methodsphone or web or chat
Quality of communication73%
Quality of help80%
Customer votes31,898
Information last updatedSun Nov 21 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-462-8782

Chatting with General Motors Customer Service

Live chat with General Motors by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with General Motors about. We can usually help ensure a better outcome. This is the best way to live chat with General Motors because 35,052 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case General Motors usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.gm.com/toolbar/contactUs.html are used to handling Where to buy, Complaint, Repairs, Returns and other customer service issues. When you chat with General Motors agents, they are most likely chatting with you from their call center located in Michigan. Live chat is rarely available 24/7, and this department is open Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST. It's hard to tell if companies like General Motors offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting General Motors with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting General Motors

While General Motors does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for General Motors is their 800-462-8782 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact General Motors? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are General Motors and GetHuman affiliated?

GetHuman and General Motors have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Chat with an Expert Now

General Motors Contact Info

Which Companies Offer Chat-based Customer Service?

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!