General Motors Live Chat

How to chat with General Motors by GetHuman

Live Chat with General Motors Agents
Current Wait: 1 mins (avg 1)
Hours: Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST
Click "Chat Now"
Why did you want to chat with General Motors?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Purchased vehicle they kept a few days more ssid they doing all maintenance on it like...
Hello, *Good day! **could you pls check this VIN number is its camaro ss version or the...
Where is a dealer in Brainerd Minnesota to make a new key for my **** Enclave Buick?
Can you please give me a call I need to speak to GMC as soon As possible this is urgent
I have had GM send me information in past years about my ** Chevy and about a ** Buick...
On ********** I had an appointment at Zeigler of Lincolnwood **** N McCormick Blvd at...
Hi I'm calling on behalf of my mom having an issue with her car. It's a **** sonic, she...
I was told that my **** pickup would have the chips retrofitted in May or June. Still n...
Hi I’d be grateful for some help please. I have a Chevrolet Aveo ** plate. It needs a...
IS GM planning on making some type of a gas* electric hybrid SUV. I am a life long GM c...
I have purchased several corvettes. The latest being the c*. Have enjoyed the car. I am...
Issue with **** HD that is a fire truck and engine turns off while idling.
**** Malibu. dash and rear deck reflects into windshield and rear window real bad. pola...
Help me with my issue

General Motors Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST
Best time to chat1:45pm
Average wait1
Current wait1
Rank (overall)3
Alternate methodsphone or web or chat
Quality of communication74%
Quality of help79%
Customer votes31,899
Information last updatedFri Nov 25 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-462-8782

Chatting with General Motors Customer Service

Live chat with General Motors by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with General Motors about. We can usually help ensure a better outcome. This is the best way to live chat with General Motors because 35,052 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case General Motors usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Where to buy, Complaint, Repairs, Returns and other customer service issues. When you chat with General Motors agents, they are most likely chatting with you from their call center located in Michigan. Live chat is rarely available 24/7, and this department is open Mon-Thu 7am-8pm, Fri 7am-7pm, Sat 7am-4pm CST. It's hard to tell if companies like General Motors offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting General Motors with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting General Motors

While General Motors does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for General Motors is their 800-462-8782 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact General Motors? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are General Motors and GetHuman affiliated?

GetHuman and General Motors have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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General Motors Contact Info

Information that GetHuman and its users have gathered about how to best reach General Motors
General Motors Live Chat

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