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FlipKart Customer FAQ

Top Answers & How-to Guides

What is FlipKart's Phone Number?

The question we are asked most often is about how to talk to FlipKart customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I recover my FlipKart account?

If you no longer have access to your Flipkart account, don't panic. We found all the best ways to recover your Flipkart account below....

Is there a warranty on products purchased from FlipKart?

Yes, all products purchased from Flipkart come with a warranty. Flipkart ensures that all products sold on their platform are genuine...
Ask any question you have about FlipKart customer service, get an answer now.

Recent FlipKart Customer Questions

I need to get update of installation of ac purchased by flipkart samsung model

To get updates on the installation of your AC purchased from FlipKart, you can firstly check the 'My Orders' section of your account where there is detailed information about the status of your order. Another way is to refer to the emails or SMS sent by FlipKart, which usually contain details about the progress of your order, including installation. If you have opted for installation while placing the order, a service engineer from FlipKart or from Samsung should reach out to you to schedule an installation appointment. Please make sure your contact information is correct and check your spam or junk folder for missed communication if you haven't received any update yet.
Asked Apr 17, 2024 1:00 PM

My order is not delivered but showing out for delivery

If your order is marked as 'Out for Delivery' but hasn't been delivered yet, it's likely that your package is with the courier service on the way. This status update usually shows before you receive your order. If it's been a while and your package hasn't arrived, there may have been an unforeseen delay. Delivery might take longer due to weather conditions, traffic, or high volume of orders if it's peak season. Make sure to keep the lines open if the courier has to call. If the issue persists, your best course of action is to directly report the situation to FlipKart's customer service for assistance. They will help you to track the package or possibly offer a resolution.
Asked Apr 16, 2024 10:35 AM

i need help with flipkart paylater

Flipkart Pay Later is a service that lets you shop on Flipkart and pay for your orders at your convenience. When you select Flipkart Pay Later as your payment option, you can combine multiple orders and pay in one go at the beginning of next month. To use this service, you must first enable it on your account. Post this, any purchase you make is automatically registered against your account as money owed. You can track your outstandings and pay your bill from the 'My Account' section on Flipkart. Be sure to settle your dues by the due date to avoid late fees and restrictions on using Flipkart Pay Later.
Asked Apr 10, 2024 1:43 PM

Hamare Paisa gift card mein chala Gaya ham to refund kiye the isiliye main call kar raha hun aur hamen customer care ka number chahie baat karenge

Hum samajhte hain ki aapko apne refund ko lekar pareshani ho rahi hai. Flipkart ke dwara refund ek original payment method mein kiye jaate hain. Agar aapne gift card ke through payment kiya tha, to refund wahi jayega. Hum aapki sahayta karne mein saksham nahi hain, kyun ki hum yahan phone number ya contact details pradan karne ke liye saksham nahi hain. Aapko Flipkart application ya website par jakar "Help Centre" ka option mil jayega, jahan se aap Flipkart se sampark kar sakte hain.
Asked Apr 9, 2024 1:22 PM

मैने सामान रिटर्न किया है वह पिक अप क्यों नहीं हुआ

मैं समझता हूं कि आप कॉलेक्शन की प्रतीक्षा कर रहे हैं। सामान पिकअप के लिए यात्री आरक्षित समय के भीतर पहुंचने का प्रयास करता है, लेकिन कभी-कभी ट्रैफ़िक जाम, मौसम, या अन्य अप्रत्याशित स्थितियों के कारण वे देरी से पहुंच सकते हैं। यदि आपका आइटम अभी तक पिकअप नहीं हुआ है, तो कृ
Asked Apr 2, 2024 4:35 PM

Help me with my FlipKart customer service issue

Order Management

How do I track my FlipKart order?

If you ordered soemthing from Flipkart and would like to track it's delivery, here are the best and most effective ways to do so.

How Can I Return My Order on FlipKart?

Flipkart allows returns, replacements, or exchanges for defective, damaged, tampered, or ill-fitting products, as well as for receiving...

How do I return my order to FlipKart?

Ordering clothes and other items has never been easier. Returns can get tricky. That's why we researched the best practices for returns...

How can I exchange my order on FlipKart?

If you ordered something from Flipkart and it's the wrong size and needs to be exchanged, here is the fastest way to exchange your...

How do I cancel my order on FlipKart?

Don't let cancelling an order with Flipkart cause you a hassle. Cancelling an order is stress and pain free if you just follow these...

Can I change my delivery address after placing an order on FlipKart?

Yes, you can change your delivery address after placing an order on FlipKart. However, this feature is only available for certain orders....

Refunds and Returns

How do I get FlipKart to refund a charge?

Refunds can be a hassle. Well don't let them be, especially when it comes to Flipkart. We looked up the best ways to get your hard...

What is FlipKart's return policy?

FlipKart's return policy enables customers to return most products within a specified period for a refund or replacement. The specific...

Can I cancel a refund request on FlipKart?

Yes, you can cancel a refund request on FlipKart. If you change your mind or no longer wish to return or exchange a product, you can...

Can I return a product if I have used it on FlipKart?

Yes, you can return a product on Flipkart even if you have used it. Flipkart offers a hassle-free returns policy that allows customers...

Account Management

How do I recover my FlipKart account?

If you no longer have access to your Flipkart account, don't panic. We found all the best ways to recover your Flipkart account below....

Payment Options

What are the payment options available on FlipKart?

FlipKart offers various payment options to ensure a convenient shopping experience. Customers can choose from multiple methods such...

Delivery Information

How long does it take for FlipKart to deliver an order?

FlipKart aims to deliver orders in a timely manner, providing a seamless shopping experience. The estimated delivery time varies depending...

FlipKart Plus

What is Flipkart Plus and how does it work?

Flipkart Plus is a loyalty program offered by Flipkart, an Indian e-commerce platform. It is designed to provide various benefits and...

Discounts and Offers

Are there any discounts or offers available on FlipKart?

Yes, Flipkart offers various discounts and offers on different products throughout the year. These discounts can be availed through...

Product Warranty

Is there a warranty on products purchased from FlipKart?

Yes, all products purchased from Flipkart come with a warranty. Flipkart ensures that all products sold on their platform are genuine...
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