Discover Live Chat

How to chat with Discover by GetHuman

Live Chat with Discover Agents
https://www.discover.com/credit-cards/help-center/faqs/contact-us.html
Use this link to launch chat
Current Wait: 1 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Why did you want to chat with Discover?
Chat topic: Lower my interest rateChat topic: Cancel my accountWant to chat for a different reason

Discover Live Support Statistics

Live chat starting point
https://www.discover.com/credit-cards/help-center/faqs/contact-us.html
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm EST
Best time to chat
10:45am
Average wait
1
Current wait
1
Rank (overall)
5
Alternate methods
phone or web or chat
Quality of communication
35%
Quality of help
38%
Customer votes
36,547
Information last updated
Tue Nov 13 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-347-2683

Chatting with Discover Customer Service

Live chat with Discover by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Discover about. We can usually help ensure a better outcome. This is the best way to live chat with Discover because 16,446 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Discover usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.discover.com/credit-cards/help-center/faqs/contact-us.html are used to handling Lower my interest rate, Cancel my account and other customer service issues. When you chat with Discover agents, they are most likely chatting with you from their call center located in Utah or Illinois. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Discover offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Discover with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Discover

While Discover does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Discover is their 800-347-2683 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Discover? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Discover Contact Info

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