Discover Live Chat

How to chat with Discover by GetHuman

Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Use this link to launch chat
Why did you want to chat with Discover?

Topics from recent customer chat windows

Can’t use my Discover card. Being declined even though I have over ****
Need new line up for all ** day fiance episodes
I NEED THE PHONE NUMBER FOR DISCOVERY PLUS NO ONE SEEMS TO KNOW IT HELP ME PLEASE
I keep getting letters for my mother… She’s been gone now for almost * years. Please ta...
My phone number has changed on my account
Please tell me how and when i can setup a Discover Credit Card statement?
How and when can i set up a online statement of Discover Card?
Customer Service number constant busy need to pay my bill
Bought gift subscription to digital & print, when can access digital
locked out of account
I want to add more money to my card. Thanks
Applied for a balance transfer on ********** in the sum of $****. I have received...
I called discover card rep. Last week stating I never received card. They said they wou...
i want to pay my account
Help me with my issue

Discover Live Support Statistics

Live chat starting pointhttps://www.discover.com/credit-cards/help-center/faqs/contact-us.html
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat2:30pm
Average wait1
Current wait3
Rank (overall)5
Alternate methodsphone or web or chat
Quality of communication40%
Quality of help33%
Customer votes36,553
Information last updatedThu Mar 04 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-347-2683

Chatting with Discover Customer Service

Live chat with Discover by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Discover about. We can usually help ensure a better outcome. This is the best way to live chat with Discover because 16,446 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Discover usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.discover.com/credit-cards/help-center/faqs/contact-us.html are used to handling Lower my interest rate, Cancel my account and other customer service issues. When you chat with Discover agents, they are most likely chatting with you from their call center located in Utah or Illinois. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Discover offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Discover with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Discover

While Discover does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Discover is their 800-347-2683 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Discover? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Discover and GetHuman affiliated?

GetHuman and Discover have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Discover Contact Info

Which Companies Offer Chat-based Customer Service?

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!