Discover Live Chat

How to chat with Discover by GetHuman

Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Use this link to launch chat
Why did you want to chat with Discover?

Topics from recent customer chat windows

good afternoon, my husband and I have a credit card with bank of America and wanted to...
I just got approved for a discover card. And I would like my account information
Hola! Solicite mi tarjeta de credito hace como * d*as y fue aprobada. pero aun no me ha...
My name is Michael Curran seeing a $*,*** internet charge on my card didn't know if you...
My name is Michael Turner and I'm seeing a $*,*** internet charge on my card just didn...
Done with my application on discover credit card and I need to know if my application i...
Looking to transfer all or some of my balance on my credit card for no interest to pay...
Put hold on my credit card
Got disconnected while talking to a representative about a payment plan
Was talking to a representative about a ** month payment plan to get my account back on...
Need to cancel credit card, no longer need to use it
Need to cancel credit card
you have frozen my card and your stinking lousy good for nothing phone service makes ev...
Just arrived in Europe. Had to leave in a hurry and no time to alert Discover that I wa...
Help me with my issue

Discover Live Support Statistics

Live chat starting point
https://www.discover.com/credit-cards/help-center/faqs/contact-us.html
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm EST
Best time to chat
3pm
Average wait
1
Current wait
3
Rank (overall)
5
Alternate methods
phone or web or chat
Quality of communication
42%
Quality of help
31%
Customer votes
36,555
Information last updated
Fri Feb 21 2020 10:00:00 GMT+0000 (UTC)
Best phone number
800-347-2683

Chatting with Discover Customer Service

Live chat with Discover by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Discover about. We can usually help ensure a better outcome. This is the best way to live chat with Discover because 16,446 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Discover usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.discover.com/credit-cards/help-center/faqs/contact-us.html are used to handling Lower my interest rate, Cancel my account and other customer service issues. When you chat with Discover agents, they are most likely chatting with you from their call center located in Utah or Illinois. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Discover offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Discover with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Discover

While Discover does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Discover is their 800-347-2683 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Discover? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Discover and GetHuman affiliated?

GetHuman and Discover have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Discover Contact Info

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