Dick's Sporting Goods Live Chat

How to chat with Dick's Sporting Goods by GetHuman

Current Wait: 3 mins (avg 3)
Hours: Mon-Sun 8am-12am
Click "Chat Now Live Help"
Why did you want to chat with Dick's Sporting Goods?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Hi, good evnig. The baseballbat to my grandson it's lost.
I placed an order and it charged my bank * times for same order!
I was charged for an order that ****’s immediately canceled for “incomplete ageless”
The wrong size my order needs to be a small it just went in
Received an email about winning a yeti cooler, the email looked like all the other emai...
I need to cancel an order
I too got an email with a survey request and as thank you for survey I get a Yetti cool...
I tried to order a Northface coat online. It shows it went through on my discover, howe...
Wrong order was delivered
Is the ****'s Yeti cooler give away a scam or is it real?
I never received my order and it was a present for my son but his birthday has already...
Help me with my issue

Dick's Sporting Goods Live Support Statistics

Live chat starting pointhttp://www.dickssportinggoods.com/helpdesk/index.jsp?display=store&subdisplay=contact&ab=Footer_Contact
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Sun 8am-12am
Best time to chat9:30am
Average wait3
Current wait3
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication82%
Quality of help45%
Customer votes75,956
Information last updatedSun Mar 19 2023 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-846-9997

Chatting with Dick's Sporting Goods Customer Service

Live chat with Dick's Sporting Goods by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Dick's Sporting Goods about. We can usually help ensure a better outcome. This is the best way to live chat with Dick's Sporting Goods because 21,918 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Dick's Sporting Goods usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.dickssportinggoods.com/helpdesk/index.jsp?display=store&subdisplay=contact&ab=Footer_Contact are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Dick's Sporting Goods agents, they are most likely chatting with you from their call center located in Norfolk, VA or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Sun 8am-12am. It's hard to tell if companies like Dick's Sporting Goods offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Dick's Sporting Goods with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Dick's Sporting Goods

While Dick's Sporting Goods does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Dick's Sporting Goods is their 877-846-9997 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Dick's Sporting Goods? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Dick's Sporting Goods and GetHuman affiliated?

GetHuman and Dick's Sporting Goods have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Dick's Sporting Goods Contact Info

Information that GetHuman and its users have gathered about how to best reach Dick's Sporting Goods
Dick's Sporting Goods Live Chat

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