Dell - Tech Support Live Chat

How to chat with Dell - Tech Support by GetHuman

http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&l=en&s=gen
Live Chat with Dell - Tech Support Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 100 minutes.
  • Current estimated wait time for an agent to join your chat window is 130 mins.
Despite the fact that Dell - Tech Support has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

my inspiron ****, model **** wont connect to either of my two printers which are canon...
My Dell **** * in * randomly gives an error message "A Memory exception has occurred...
hey,*I have Tractor*controller** and work with it* for few years.*Recently I bought a n...
FIVE times today, I contacted your Customer support to report an issue that I was havin...
Good evening, I'm searching for a power cord to a Dell Inspiron **** A** Series, which...
XPS ** *****Service Tag: G*V******Hi, this is an open issue that has to involve either...
I set up my printer but it won't take wireless and all it prints is a rohrshak test
I purchased a Dell laptop Inspiron on *-*-** (Inspsiron ** ****) Dell purchase ID...
Dell Rewards.*Invoice No: ********** Customer No: GB******** Dell Order No: **********D...
My husband was encouraged to get a new modem when he called Xfinity about a different i...
Dell Customer Support:**** hours ago, I sent the e-mail below to Devi at Dell respondin...
About two months ago our business ordered a brand new lap top through Dell and within t...
tried to change program lost data tried to restore lost more
Re: Windows ** Product Key Change Issues**What I want to do:**I need to change my Insta...
Help me with my issue

Dell - Tech Support Live Support Statistics

Live chat starting pointhttp://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&l=en&s=gen
Department you chat withTechnical Support
Chat center hours24 hours, 7 days
Best time to chat9am
Average wait100
Current wait130
Rank (overall)4
Alternate methodsphone or email or chat or web or facebook or twitter
Quality of communication49%
Quality of help68%
Customer votes41,794
Information last updatedFri Apr 19 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-293-1197

Chatting with Dell - Tech Support Customer Service

Live chat with Dell - Tech Support by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Dell - Tech Support about. We can usually help ensure a better outcome. This is the best way to live chat with Dell - Tech Support because 52,992 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Dell - Tech Support usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://support.dell.com/support/topics/global.aspx/support/chat/hardware_chat?c=us&l=en&s=gen are used to handling Appointment Setup, Refund a Charge, Return an Order, Repair Claim, Warranty Claim and other customer service issues. When you chat with Dell - Tech Support agents, they are most likely chatting with you from their call center located in India or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Dell - Tech Support offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Dell - Tech Support with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Dell - Tech Support

While Dell - Tech Support does offer live chat as a way to get help, they also have a phone number. In total, there are 9 ways to get in touch with them. The best phone number for Dell - Tech Support is their 877-293-1197 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Dell - Tech Support? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Dell - Tech Support and GetHuman affiliated?

GetHuman and Dell - Tech Support have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Dell - Tech Support Contact Info

Information that GetHuman and its users have gathered about how to best reach Dell - Tech Support
Dell - Tech Support Phone NumberMore Dell - Tech Support Contact Info

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Chat with an Expert Now

Which Companies Offer Chat-based Customer Service?

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!