DHGate.com Live Chat

How to chat with DHGate.com by GetHuman

Current Wait: 1 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Click "Online Chat"
Why did you want to chat with DHGate.com?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

The pink outdoor cherry blossom tree that I purchased was ok for a few months then the...
I need to change my shipping address now
I'd like to exchange a dress from xs to small.
Hello i need the Email Adresse for the login for my Account with the telefonnumber...
Package states delivered but never received
Buongiorno ho ricevuto il mio ordine oggi ma non * come descritto e voglio effettuare u...
I ordered i brown northface from Sclothes*** and it wasn’t the same he show me in the p...
Ordered several items on March * and*. Money taken from my account. Can’t verify or fin...
Ordered several items on March * and *th. Money has been taken from my account. Can’t...
I need two payments confirmed
I can't log in,system won't recognize email or password,I have been trying* for many ma...
hello , ther is the customs if the orde is from china?
I cant find my order and login into my account
Tracking number does not work delivery is almost a month late
Help me with my issue

DHGate.com Live Support Statistics

Live chat starting pointhttp://www.dhgate.com/contact/contactUs.do#hp1507_cs-2-b
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat9:30am
Average wait1
Current wait1
Rank (overall)1
Alternate methodschat or web
Quality of communication68%
Quality of help41%
Customer votes20,758
Information last updatedSat May 14 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with DHGate.com Customer Service

Live chat with DHGate.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with DHGate.com about. We can usually help ensure a better outcome. This is the best way to live chat with DHGate.com because 72,702 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at http://www.dhgate.com/contact/contactUs.do#hp1507_cs-2-b are used to handling Missing Delivery, Refund a Charge, Track an Order, Return an Order, Problem With an Order and other customer service issues. When you chat with DHGate.com agents, they are most likely chatting with you from their call center located in San Antonio, TX or Nicaragua. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like DHGate.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting DHGate.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting DHGate.com

While DHGate.com does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 2 ways to get in touch with them. Since DHGate.com does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact DHGate.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are DHGate.com and GetHuman affiliated?

GetHuman and DHGate.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

DHGate.com Contact Info

Information that GetHuman and its users have gathered about how to best reach DHGate.com
DHGate.com Live ChatBEST

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